Marcello's Brand Profile
Jul '23 — Jun '24
Denmark
Marcello's has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Marcello's has succeeded in its Place aspect, with a 86% satisfaction score.
Marcello's Satisfaction Trend
Jan '24 — Jun '24
Denmark
Marcello's's brand satisfaction has increased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Marcello's Food and Drinks
Marcello's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 83% last year to 80% this year.
Marcello's Food Quality
Jul '23 — Jun '24
Denmark
Marcello's has shown an increase in Food Quality, with a jump from 53% last year to an impressive 54% this year.
Satisfaction Score
Aspect Rank
Marcello's Dishes
Jul '23 — Jun '24
Denmark
Marcello's is struggling to meet customer expectations, with a 15% decrease in satisfaction in Dishes aspect, falling from 80% last year to 65% this year.
Satisfaction Score
Aspect Rank
Marcello's Place
Marcello's continues to evolve, with a 15% increase in customer satisfaction of Place, climbing from 71% last year to 86% this year.
Satisfaction Score
Aspect Rank
Marcello's Service
Marcello's has successfully improved guest experience, as their "Service" satisfaction score jumped from 72% last year to an 82% this year.
Marcello's Dining Options
Jul '23 — Jun '24
Denmark
Satisfaction Score
Aspect Rank
Marcello's Staff
Marcello's remains a consumer favourite, maintaining a consistent 85% satisfaction score in Staff aspect for both this year and last year.
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