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Reporting period: Jun '23May '24

Marcello's Overview

<10 Places
Restaurant

Brand Satisfaction

82%
2pp

Country Rank

Denmark
70 of 144

Category Rank

Restaurant
37 of 92

Rating Score

3.7

Sales Power

Sales Index

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Marcello's Brand Profile

Jun '23May '24

Denmark

Marcello's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Marcello's has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
11pp
Staff
84%
2pp
Food and Drinks
82%
Service
80%
6pp
Pricing
74%
6pp
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Marcello's Satisfaction Trend

Dec '23May '24

Denmark

Marcello's's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Marcello's Food and Drinks

Marcello's remains a consumer favourite, maintaining a consistent 82% satisfaction score in Food and Drinks aspect for both this year and last year.

Marcello's Food Quality

Jun '23May '24

Denmark

Marcello's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 55% last year to 54% this year.

Satisfaction Score

54%
1pp

Aspect Rank

46 of 87
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Marcello's Dishes

Jun '23May '24

Denmark

Marcello's is struggling to meet customer expectations, with a 12% decrease in satisfaction in Dishes aspect, falling from 79% last year to 67% this year.

Satisfaction Score

67%
12pp

Aspect Rank

73 of 87
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Marcello's Place

Marcello's has shown an increase in Place, with a jump from 75% last year to an impressive 86% this year.

Marcello's Atmosphere and Décor

Jun '23May '24

Denmark

Use Realytics to know more about Marcello'slink

Satisfaction Score

Aspect Rank

25 of 87
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Marcello's Pricing

Marcello's continues to evolve, with a 6% increase in customer satisfaction of Pricing, climbing from 68% last year to 74% this year.

Marcello's Price

Jun '23May '24

Denmark

Marcello's has successfully improved guest experience, as their "Price" satisfaction score jumped from 67% last year to an 73% this year.

Satisfaction Score

73%
6pp

Aspect Rank

28 of 87
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Marcello's Service

Marcello's continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 74% to 80% this year.

Satisfaction Score

Aspect Rank

12 of 87
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Marcello's Staff

Marcello's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 86% last year to 84% this year.

Marcello's Staff Friendliness

Jun '23May '24

Denmark

Marcello's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

28 of 87
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