KFC Brand Profile
Jul '23 — Jun '24
Denmark
KFC has a much lower satisfaction score for its Place compared to its other aspects. However, KFC has succeeded in its Food and Drinks aspect, with a 47% satisfaction score.
KFC Satisfaction Trend
Jan '24 — Jun '24
Denmark
KFC's brand satisfaction has decreased compared to previous month and now stands at 42%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
KFC Food and Drinks
KFC is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 56% last year to 47% this year.
KFC Food Quality
Jul '23 — Jun '24
Denmark
Satisfaction Score
Aspect Rank
KFC Dishes
Jul '23 — Jun '24
Denmark
KFC is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dishes aspect, falling from 58% last year to 51% this year.
Satisfaction Score
Aspect Rank
KFC Place
KFC is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 32% last year to 31% this year.
KFC Cleanliness and Hygiene
Jul '23 — Jun '24
Denmark
KFC has shown an increase in Cleanliness and Hygiene, with a jump from 35% last year to an impressive 36% this year.
Satisfaction Score
Aspect Rank
KFC Restrooms
Jul '23 — Jun '24
Denmark
Satisfaction Score
Aspect Rank
KFC Pricing
KFC continues to evolve, with a 10% increase in customer satisfaction of Pricing, climbing from 23% last year to 33% this year.
KFC Price
Jul '23 — Jun '24
Denmark
KFC has successfully improved guest experience, as their "Price" satisfaction score jumped from 23% last year to an 32% this year.
Satisfaction Score
Aspect Rank
KFC Service
KFC is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 43% last year to 39% this year.
KFC Waiting Time
Jul '23 — Jun '24
Denmark
KFC is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Waiting Time aspect satisfaction score, dropping from 38% to 32% this year.
Satisfaction Score
Aspect Rank
KFC Staff
KFC is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff dropping from 53% last year to 46% this year.
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