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Reporting period: Jul '23Jun '24

Bone's Overview

10-100 Places
Restaurant

Brand Satisfaction

77%
4pp

Country Rank

Denmark
8 of 26

Category Rank

Restaurant
7 of 13

Rating Score

3.8

Sales Power

Sales Index

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Bone's Brand Profile

Jul '23Jun '24

Denmark

Bone's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bone's has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
5pp
Staff
82%
8pp
Food and Drinks
79%
4pp
Service
74%
6pp
Pricing
53%
9pp
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Bone's Satisfaction Trend

Jan '24Jun '24

Denmark

Bone's's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bone's Food and Drinks

Bone's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 83% last year to 79% this year.

Bone's Food Quality

Jul '23Jun '24

Denmark

Bone's has shown an increase in Food Quality, with a jump from 52% last year to an impressive 53% this year.

Satisfaction Score

53%
1pp

Aspect Rank

4 of 13
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Bone's Menu Selection

Jul '23Jun '24

Denmark

Bone's continues to evolve, with a 8% increase in customer satisfaction of Menu Selection, climbing from 70% last year to 78% this year.

Satisfaction Score

78%
8pp

Aspect Rank

5 of 13
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Bone's Dishes

Jul '23Jun '24

Denmark

Bone's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 77% last year to 73% this year.

Satisfaction Score

73%
4pp

Aspect Rank

6 of 13
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Bone's Drinks

Jul '23Jun '24

Denmark

Bone's has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 63% last year to an 78% this year.

Satisfaction Score

78%
15pp

Aspect Rank

4 of 13
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Bone's Place

Bone's is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 88% last year to 83% this year.

Satisfaction Score

Aspect Rank

3 of 13
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Bone's Cleanliness and Hygiene

Jul '23Jun '24

Denmark

Bone's is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 16% decrease in customer satisfaction, dropping from 75% last year to 59% this year.

Satisfaction Score

59%
16pp

Aspect Rank

2 of 13
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Bone's Options for different visitors

Jul '23Jun '24

Denmark

Bone's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 13
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Bone's Child-Friendly Conditions

Jul '23Jun '24

Denmark

Bone's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 12
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Bone's Dining Area

Jul '23Jun '24

Denmark

Bone's remains a consumer favourite, maintaining a consistent 58% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

58%

Aspect Rank

1 of 13
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Bone's Pricing

Bone's continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 44% to 53% this year.

Bone's Price

Jul '23Jun '24

Denmark

Bone's has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Price rising from 42% to 51% this year.

Satisfaction Score

51%
9pp

Aspect Rank

9 of 13
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Bone's Service

Bone's is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Service aspect satisfaction score, dropping from 80% to 74% this year.

Bone's Dining Options

Jul '23Jun '24

Denmark

Bone's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dining Options dropping from 89% last year to 84% this year.

Satisfaction Score

84%
5pp

Aspect Rank

4 of 13
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Bone's Waiting Time

Jul '23Jun '24

Denmark

Bone's is struggling to meet customer expectations, with a 10% decrease in satisfaction in Waiting Time aspect, falling from 53% last year to 43% this year.

Satisfaction Score

43%
10pp

Aspect Rank

6 of 13
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Bone's Order Processing

Jul '23Jun '24

Denmark

Bone's is still the go-to place for customers, as their Order Processing score remains high at 49%, consistent with last year's score.

Satisfaction Score

49%

Aspect Rank

2 of 13
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Bone's Staff

Bone's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 90% last year to 82% this year.

Satisfaction Score

Aspect Rank

4 of 13
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Bone's Staff Attentiveness

Jul '23Jun '24

Denmark

Bone's is facing challenges in evolving its Staff Attentiveness aspect, with a 10% decrease in customer satisfaction, dropping from 58% last year to 48% this year.

Satisfaction Score

48%
10pp

Aspect Rank

4 of 12
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Bone's Staff Members

Jul '23Jun '24

Denmark

Bone's is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff Members aspect satisfaction score, dropping from 70% to 60% this year.

Satisfaction Score

60%
10pp

Aspect Rank

4 of 13
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