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Reporting period: Jun '23May '24

Bone's Overview

10-100 Places
Restaurant

Brand Satisfaction

79%
2pp

Country Rank

Denmark
8 of 26

Category Rank

Restaurant
7 of 13

Rating Score

3.9

Sales Power

Sales Index

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Bone's Brand Profile

Jun '23May '24

Denmark

Bone's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bone's has succeeded in its Staff aspect, with a 83% satisfaction score.

Staff
83%
8pp
Place
83%
5pp
Food and Drinks
81%
2pp
Service
75%
4pp
Pricing
54%
10pp
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Bone's Satisfaction Trend

Dec '23May '24

Denmark

Bone's's brand satisfaction remains unchanged compared to the previous month and continues to stand at 78%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Bone's Food and Drinks

Bone's is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 83% last year to 81% this year.

Bone's Portion Size

Jun '23May '24

Denmark

Bone's has shown an increase in Portion Size, with a jump from 68% last year to an impressive 77% this year.

Satisfaction Score

77%
9pp

Aspect Rank

2 of 13
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Bone's Food Quality

Jun '23May '24

Denmark

Bone's continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 51% last year to 54% this year.

Satisfaction Score

54%
3pp

Aspect Rank

4 of 13
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Bone's Menu Selection

Jun '23May '24

Denmark

Bone's has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 74% last year to an 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

5 of 13
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Bone's Dishes

Jun '23May '24

Denmark

Bone's remains a consumer favourite, maintaining a consistent 75% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

5 of 13
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Bone's Drinks

Jun '23May '24

Denmark

Bone's continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 67% to 76% this year.

Satisfaction Score

76%
9pp

Aspect Rank

4 of 13
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Bone's Place

Bone's is struggling to meet customer expectations, with a 5% decrease in satisfaction in Place aspect, falling from 88% last year to 83% this year.

Satisfaction Score

Aspect Rank

4 of 13
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Bone's Cleanliness and Hygiene

Jun '23May '24

Denmark

Bone's is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 75% last year to 57% this year.

Satisfaction Score

57%
18pp

Aspect Rank

3 of 13
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Bone's Options for different visitors

Jun '23May '24

Denmark

Bone's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 13
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Bone's Child-Friendly Conditions

Jun '23May '24

Denmark

Bone's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 12
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Bone's Pricing

Bone's has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Pricing rising from 44% to 54% this year.

Bone's Price

Jun '23May '24

Denmark

Bone's has shown an increase in Price, with a jump from 42% last year to an impressive 51% this year.

Satisfaction Score

51%
9pp

Aspect Rank

8 of 13
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Bone's Service

Bone's is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 79% last year to 75% this year.

Bone's Dining Options

Jun '23May '24

Denmark

Bone's continues to evolve, with a 1% increase in customer satisfaction of Dining Options, climbing from 86% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

4 of 13
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Bone's Waiting Time

Jun '23May '24

Denmark

Bone's is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Waiting Time aspect satisfaction score, dropping from 52% to 45% this year.

Satisfaction Score

45%
7pp

Aspect Rank

4 of 13
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Bone's Order Processing

Jun '23May '24

Denmark

Bone's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Order Processing dropping from 50% last year to 49% this year.

Satisfaction Score

49%
1pp

Aspect Rank

2 of 13
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Bone's Staff

Bone's is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff aspect, falling from 91% last year to 83% this year.

Satisfaction Score

Aspect Rank

4 of 13
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Bone's Staff Attentiveness

Jun '23May '24

Denmark

Bone's is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 61% last year to 48% this year.

Satisfaction Score

48%
13pp

Aspect Rank

3 of 12
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Bone's Staff Members

Jun '23May '24

Denmark

Bone's is facing challenges in evolving its Staff Members aspect, with a 12% decrease in customer satisfaction, dropping from 74% last year to 62% this year.

Satisfaction Score

62%
12pp

Aspect Rank

5 of 13
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