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Reporting period: Jun '23May '24

Bæst Overview

<10 Places
Restaurant

Brand Satisfaction

75%
6pp

Country Rank

Denmark
111 of 144

Category Rank

Restaurant
67 of 92

Rating Score

3.7

Sales Power

Sales Index

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Bæst Brand Profile

Jun '23May '24

Denmark

Bæst has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bæst has succeeded in its Place aspect, with a 84% satisfaction score.

Place
84%
5pp
Food and Drinks
79%
7pp
Staff
68%
13pp
Service
65%
2pp
Pricing
43%
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Bæst Satisfaction Trend

Dec '23May '24

Denmark

Bæst's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bæst Food and Drinks

Bæst is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 86% last year to 79% this year.

Bæst Food Quality

Jun '23May '24

Denmark

Bæst is struggling to meet customer expectations, with a 22% decrease in satisfaction in Food Quality aspect, falling from 79% last year to 57% this year.

Satisfaction Score

57%
22pp

Aspect Rank

40 of 87
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Bæst Dishes

Jun '23May '24

Denmark

Bæst is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 82% this year.

Satisfaction Score

82%
3pp

Aspect Rank

36 of 87
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Bæst Place

Bæst is facing challenges in evolving its Place aspect, with a 5% decrease in customer satisfaction, dropping from 89% last year to 84% this year.

Satisfaction Score

Aspect Rank

37 of 87
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Bæst Pricing

Bæst remains a consumer favourite, maintaining a consistent 43% satisfaction score in Pricing aspect for both this year and last year.

Bæst Price

Jun '23May '24

Denmark

Bæst has shown an increase in Price, with a jump from 36% last year to an impressive 44% this year.

Satisfaction Score

44%
8pp

Aspect Rank

61 of 87
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Bæst Service

Bæst is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Service aspect satisfaction score, dropping from 67% to 65% this year.

Bæst Staff

Bæst is losing some of its appeal, with a concerning 13% decrease in satisfaction for Staff dropping from 81% last year to 68% this year.