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Reporting period: Jul '23Jun '24

Bæst Overview

<10 Places
Restaurant

Brand Satisfaction

74%
8pp

Country Rank

Denmark
118 of 150

Category Rank

Restaurant
69 of 93

Rating Score

3.7

Sales Power

Sales Index

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Bæst Brand Profile

Jul '23Jun '24

Denmark

Bæst has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bæst has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
10pp
Food and Drinks
80%
7pp
Staff
65%
17pp
Service
60%
7pp
Pricing
41%
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Bæst Satisfaction Trend

Jan '24Jun '24

Denmark

Bæst's brand satisfaction has increased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bæst Food and Drinks

Bæst is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 87% last year to 80% this year.

Bæst Food Quality

Jul '23Jun '24

Denmark

Bæst is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 62% this year.

Satisfaction Score

62%
16pp

Aspect Rank

34 of 93
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Bæst Dishes

Jul '23Jun '24

Denmark

Bæst is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 83% this year.

Satisfaction Score

83%
2pp

Aspect Rank

36 of 93
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Bæst Place

Bæst is facing challenges in evolving its Place aspect, with a 10% decrease in customer satisfaction, dropping from 93% last year to 83% this year.

Satisfaction Score

Aspect Rank

40 of 93
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Bæst Pricing

Bæst remains a consumer favourite, maintaining a consistent 41% satisfaction score in Pricing aspect for both this year and last year.

Bæst Price

Jul '23Jun '24

Denmark

Bæst is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Price aspect satisfaction score, dropping from 44% to 42% this year.

Satisfaction Score

42%
2pp

Aspect Rank

66 of 93
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Bæst Service

Bæst is losing some of its appeal, with a concerning 7% decrease in satisfaction for Service dropping from 67% last year to 60% this year.

Bæst Staff

Bæst is struggling to meet customer expectations, with a 17% decrease in satisfaction in Staff aspect, falling from 82% last year to 65% this year.