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Reporting period: Jul '23Jun '24

Wokin Overview

<10 Places
Restaurant

Brand Satisfaction

64%
9pp

Country Rank

Czechia
547 of 575

Category Rank

Restaurant
343 of 362

Rating Score

3.4

Sales Power

Sales Index

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Wokin Brand Profile

Jul '23Jun '24

Czechia

Wokin has a much lower satisfaction score for its Place compared to its other aspects. However, Wokin has succeeded in its Pricing aspect, with a 73% satisfaction score.

Pricing
73%
4pp
Food and Drinks
64%
12pp
Service
62%
17pp
Place
50%
3pp
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Wokin Satisfaction Trend

Jan '24Jun '24

Czechia

Wokin's brand satisfaction has increased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Wokin Food and Drinks

Wokin is losing some of its appeal, with a concerning 12% decrease in satisfaction for Food and Drinks dropping from 76% last year to 64% this year.

Wokin Food Quality

Jul '23Jun '24

Czechia

Wokin is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 54% last year to 36% this year.

Satisfaction Score

36%
18pp

Aspect Rank

265 of 362
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Wokin Dishes

Jul '23Jun '24

Czechia

Wokin is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 73% last year to 61% this year.

Satisfaction Score

61%
12pp

Aspect Rank

330 of 362
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Wokin Place

Wokin is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 53% last year to 50% this year.

Wokin Pricing

Wokin has shown an increase in Pricing, with a jump from 69% last year to an impressive 73% this year.

Wokin Price

Jul '23Jun '24

Czechia

Wokin continues to evolve, with a 4% increase in customer satisfaction of Price, climbing from 68% last year to 72% this year.

Satisfaction Score

72%
4pp

Aspect Rank

200 of 362
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Wokin Service

Wokin is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Service aspect satisfaction score, dropping from 79% to 62% this year.

Wokin Waiting Time

Jul '23Jun '24

Czechia

Wokin is losing some of its appeal, with a concerning 9% decrease in satisfaction for Waiting Time dropping from 69% last year to 60% this year.

Satisfaction Score

60%
9pp

Aspect Rank

95 of 361
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