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Reporting period: Apr '23Mar '24

SmetanaQ Art & Design Overview

<10 Places
Coffee Shop

Brand Satisfaction

75%
4pp

Country Rank

Czechia
497 of 595

Category Rank

Coffee Shop
20 of 21

Rating Score

4

Sales Power

Sales Index

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SmetanaQ Art & Design Brand Profile

Apr '23Mar '24

Czechia

SmetanaQ Art & Design has a much lower satisfaction score for its Pricing compared to its other aspects. However, SmetanaQ Art & Design has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
6pp
Food and Drinks
83%
3pp
Place
76%
2pp
Staff
68%
8pp
Service
64%
5pp
Pricing
49%
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SmetanaQ Art & Design Food and Drinks

SmetanaQ Art & Design is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 86% last year to 83% this year.

SmetanaQ Art & Design Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 21
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SmetanaQ Art & Design Food Quality

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 48% last year to 41% this year.

Satisfaction Score

41%
7pp

Aspect Rank

16 of 21
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SmetanaQ Art & Design Menu Selection

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

5 of 21
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SmetanaQ Art & Design Dishes

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 86% last year to 78% this year.

Satisfaction Score

78%
8pp

Aspect Rank

20 of 21
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SmetanaQ Art & Design Drinks

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is facing challenges in evolving its Drinks aspect, with a 3% decrease in customer satisfaction, dropping from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

9 of 21
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SmetanaQ Art & Design Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 11
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SmetanaQ Art & Design Location

SmetanaQ Art & Design is one of the most promising brand to delight customers. Use Realytics to know more

SmetanaQ Art & Design Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 20
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SmetanaQ Art & Design Views and Surroundings

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

12 of 21
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SmetanaQ Art & Design Place

SmetanaQ Art & Design has shown an increase in Place, with a jump from 74% last year to an impressive 76% this year.

Satisfaction Score

Aspect Rank

9 of 21
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SmetanaQ Art & Design Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 19
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SmetanaQ Art & Design Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

17 of 19
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SmetanaQ Art & Design Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 19
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SmetanaQ Art & Design Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 21
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SmetanaQ Art & Design Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 19
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SmetanaQ Art & Design Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 21
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SmetanaQ Art & Design Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 9
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SmetanaQ Art & Design Pricing

SmetanaQ Art & Design remains a consumer favourite, maintaining a consistent 49% satisfaction score in Pricing aspect for both this year and last year.

SmetanaQ Art & Design Price

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is facing challenges in maintaining its customer experience, with a noticeable 32% decrease in their Price aspect satisfaction score, dropping from 81% to 49% this year.

Satisfaction Score

49%
32pp

Aspect Rank

11 of 21
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SmetanaQ Art & Design Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

5 of 12
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SmetanaQ Art & Design Service

SmetanaQ Art & Design is losing some of its appeal, with a concerning 5% decrease in satisfaction for Service dropping from 69% last year to 64% this year.

SmetanaQ Art & Design Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 18
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SmetanaQ Art & Design Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 18
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SmetanaQ Art & Design Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

5 of 21
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SmetanaQ Art & Design Waiting Time

Apr '23Mar '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations, with a 15% decrease in satisfaction in Waiting Time aspect, falling from 46% last year to 31% this year.

Satisfaction Score

31%
15pp

Aspect Rank

5 of 21
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SmetanaQ Art & Design Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 20
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SmetanaQ Art & Design Staff

SmetanaQ Art & Design continues to evolve, with a 8% increase in customer satisfaction of Staff, climbing from 60% last year to 68% this year.

SmetanaQ Art & Design Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 18
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SmetanaQ Art & Design Staff Friendliness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

21 of 21
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SmetanaQ Art & Design Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 19
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SmetanaQ Art & Design Staff Avaliability

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 4
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SmetanaQ Art & Design Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 21
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