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Reporting period: Jul '23Jun '24

SmetanaQ Art & Design Overview

<10 Places
Coffee Shop

Brand Satisfaction

77%

Country Rank

Czechia
462 of 575

Category Rank

Coffee Shop
23 of 26

Rating Score

4.1

Sales Power

Sales Index

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SmetanaQ Art & Design Brand Profile

Jul '23Jun '24

Czechia

SmetanaQ Art & Design has a much lower satisfaction score for its Pricing compared to its other aspects. However, SmetanaQ Art & Design has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
Food and Drinks
82%
2pp
Place
80%
9pp
Staff
77%
17pp
Service
66%
2pp
Pricing
42%
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SmetanaQ Art & Design Satisfaction Trend

Jan '24Jun '24

Czechia

SmetanaQ Art & Design's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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SmetanaQ Art & Design Food and Drinks

SmetanaQ Art & Design is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 84% last year to 82% this year.

SmetanaQ Art & Design Food Quality

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 50% last year to 43% this year.

Satisfaction Score

43%
7pp

Aspect Rank

17 of 26
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SmetanaQ Art & Design Menu Selection

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

10 of 26
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SmetanaQ Art & Design Dishes

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

25 of 26
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SmetanaQ Art & Design Drinks

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is facing challenges in evolving its Drinks aspect, with a 4% decrease in customer satisfaction, dropping from 93% last year to 89% this year.

Satisfaction Score

89%
4pp

Aspect Rank

14 of 26
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SmetanaQ Art & Design Location

Use Realytics to know more about SmetanaQ Art & Design

SmetanaQ Art & Design Conveniently Situated

Jul '23Jun '24

Czechia

Use Realytics to know more about SmetanaQ Art & Designlink

Satisfaction Score

Aspect Rank

8 of 24
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SmetanaQ Art & Design Views and Surroundings

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

16 of 26
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SmetanaQ Art & Design Place

SmetanaQ Art & Design has shown an increase in Place, with a jump from 71% last year to an impressive 80% this year.

Satisfaction Score

Aspect Rank

8 of 26
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SmetanaQ Art & Design Pricing

SmetanaQ Art & Design remains a consumer favourite, maintaining a consistent 42% satisfaction score in Pricing aspect for both this year and last year.

SmetanaQ Art & Design Price

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is facing challenges in maintaining its customer experience, with a noticeable 37% decrease in their Price aspect satisfaction score, dropping from 79% to 42% this year.

Satisfaction Score

42%
37pp

Aspect Rank

17 of 26
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SmetanaQ Art & Design Service

SmetanaQ Art & Design is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 68% last year to 66% this year.

SmetanaQ Art & Design Dining Options

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dining Options aspect, falling from 97% last year to 90% this year.

Satisfaction Score

90%
7pp

Aspect Rank

9 of 25
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SmetanaQ Art & Design Waiting Time

Jul '23Jun '24

Czechia

SmetanaQ Art & Design is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 37% last year to 33% this year.

Satisfaction Score

33%
4pp

Aspect Rank

5 of 26
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SmetanaQ Art & Design Staff

SmetanaQ Art & Design continues to evolve, with a 17% increase in customer satisfaction of Staff, climbing from 60% last year to 77% this year.