McDonald's Brand Profile
Jul '23 — Jun '24
Czechia
McDonald's has a much lower satisfaction score for its Pricing compared to its other aspects. However, McDonald's has succeeded in its Location aspect, with a 73% satisfaction score.
McDonald's Satisfaction Trend
Jan '24 — Jun '24
Czechia
McDonald's's brand satisfaction has decreased compared to previous month and now stands at 53%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
McDonald's Food and Drinks
McDonald's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 61% last year to 58% this year.
McDonald's Portion Size
Jul '23 — Jun '24
Czechia
McDonald's has shown an increase in Portion Size, with a jump from 29% last year to an impressive 32% this year.
Satisfaction Score
Aspect Rank
McDonald's Food Quality
Jul '23 — Jun '24
Czechia
McDonald's continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 29% last year to 30% this year.
Satisfaction Score
Aspect Rank
McDonald's Menu Selection
Jul '23 — Jun '24
Czechia
McDonald's has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 74% last year to an 76% this year.
Satisfaction Score
Aspect Rank
McDonald's Dishes
Jul '23 — Jun '24
Czechia
McDonald's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 60% last year to 57% this year.
Satisfaction Score
Aspect Rank
McDonald's Drinks
Jul '23 — Jun '24
Czechia
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 65% last year to 57% this year.
Satisfaction Score
Aspect Rank
McDonald's Location
McDonald's is facing challenges in evolving its Location aspect, with a 3% decrease in customer satisfaction, dropping from 76% last year to 73% this year.
McDonald's Parking
Jul '23 — Jun '24
Czechia
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Parking aspect satisfaction score, dropping from 63% to 61% this year.
Satisfaction Score
Aspect Rank
McDonald's Conveniently Situated
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
McDonald's Views and Surroundings
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
McDonald's Place
McDonald's continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 56% to 57% this year.
McDonald's Atmosphere and Décor
Jul '23 — Jun '24
Czechia
McDonald's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Atmosphere and Décor dropping from 89% last year to 86% this year.
Satisfaction Score
Aspect Rank
McDonald's Cleanliness and Hygiene
Jul '23 — Jun '24
Czechia
McDonald's has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Cleanliness and Hygiene rising from 71% to 72% this year.
Satisfaction Score
Aspect Rank
McDonald's Restrooms
Jul '23 — Jun '24
Czechia
McDonald's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Restrooms aspect, falling from 36% last year to 33% this year.
Satisfaction Score
Aspect Rank
McDonald's Child-Friendly Conditions
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
McDonald's Comfort
Jul '23 — Jun '24
Czechia
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 52% last year to 50% this year.
Satisfaction Score
Aspect Rank
McDonald's Venue Congestion
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
McDonald's Dining Area
Jul '23 — Jun '24
Czechia
McDonald's is facing challenges in evolving its Dining Area aspect, with a 1% decrease in customer satisfaction, dropping from 51% last year to 50% this year.
Satisfaction Score
Aspect Rank
McDonald's Pricing
McDonald's has shown an increase in Pricing, with a jump from 38% last year to an impressive 47% this year.
McDonald's Price
Jul '23 — Jun '24
Czechia
McDonald's continues to evolve, with a 11% increase in customer satisfaction of Price, climbing from 36% last year to 47% this year.
Satisfaction Score
Aspect Rank
McDonald's Service
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Service aspect satisfaction score, dropping from 56% to 52% this year.
McDonald's Billing and Payment
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
McDonald's Opening Hours
Jul '23 — Jun '24
Czechia
McDonald's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Opening Hours dropping from 37% last year to 30% this year.
Satisfaction Score
Aspect Rank
McDonald's Dining Options
Jul '23 — Jun '24
Czechia
McDonald's is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dining Options aspect, falling from 69% last year to 68% this year.
Satisfaction Score
Aspect Rank
McDonald's Waiting Time
Jul '23 — Jun '24
Czechia
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 54% last year to 51% this year.
Satisfaction Score
Aspect Rank
McDonald's Order Processing
Jul '23 — Jun '24
Czechia
McDonald's is facing challenges in evolving its Order Processing aspect, with a 2% decrease in customer satisfaction, dropping from 29% last year to 27% this year.
Satisfaction Score
Aspect Rank
McDonald's Staff
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff aspect satisfaction score, dropping from 64% to 55% this year.
McDonald's Staff Competence
Jul '23 — Jun '24
Czechia
McDonald's is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff Competence dropping from 49% last year to 38% this year.
Satisfaction Score
Aspect Rank
McDonald's Staff Friendliness
Jul '23 — Jun '24
Czechia
McDonald's is struggling to meet customer expectations, with a 15% decrease in satisfaction in Staff Friendliness aspect, falling from 73% last year to 58% this year.
Satisfaction Score
Aspect Rank
McDonald's Staff Attentiveness
Jul '23 — Jun '24
Czechia
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 49% last year to 39% this year.
Satisfaction Score
Aspect Rank
McDonald's Staff Members
Jul '23 — Jun '24
Czechia
McDonald's is facing challenges in evolving its Staff Members aspect, with a 1% decrease in customer satisfaction, dropping from 54% last year to 53% this year.
Satisfaction Score
Aspect Rank