KFC Brand Profile
Aug '23 — Jul '24
Czechia
KFC has a much lower satisfaction score for its Pricing compared to its other aspects. However, KFC has succeeded in its Location aspect, with a 82% satisfaction score.
KFC Satisfaction Trend
Feb '24 — Jul '24
Czechia
KFC's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
KFC Food and Drinks
KFC has shown an increase in Food and Drinks, with a jump from 49% last year to an impressive 59% this year.
KFC Portion Size
Aug '23 — Jul '24
Czechia
KFC continues to evolve, with a 8% increase in customer satisfaction of Portion Size, climbing from 33% last year to 41% this year.
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Aspect Rank
KFC Food Quality
Aug '23 — Jul '24
Czechia
KFC has successfully improved guest experience, as their "Food Quality" satisfaction score jumped from 21% last year to an 30% this year.
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Aspect Rank
KFC Menu Selection
Aug '23 — Jul '24
Czechia
KFC continues to improve, with a notable increase in customer satisfaction for their Menu Selection aspect, rising from 59% to 72% this year.
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Aspect Rank
KFC Dishes
Aug '23 — Jul '24
Czechia
KFC has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Dishes rising from 47% to 51% this year.
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Aspect Rank
KFC Drinks
Aug '23 — Jul '24
Czechia
KFC has shown an increase in Drinks, with a jump from 48% last year to an impressive 52% this year.
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Aspect Rank
KFC Cuisines
Aug '23 — Jul '24
Czechia
KFC remains a consumer favourite, maintaining a consistent 67% satisfaction score in Cuisines aspect for both this year and last year.
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Aspect Rank
KFC Location
KFC continues to evolve, with a 15% increase in customer satisfaction of Location, climbing from 67% last year to 82% this year.
KFC Parking
Aug '23 — Jul '24
Czechia
KFC has successfully improved guest experience, as their "Parking" satisfaction score jumped from 61% last year to an 72% this year.
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KFC Place
KFC continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 54% to 64% this year.
KFC Atmosphere and Décor
Aug '23 — Jul '24
Czechia
Satisfaction Score
Aspect Rank
KFC Cleanliness and Hygiene
Aug '23 — Jul '24
Czechia
KFC has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Cleanliness and Hygiene rising from 59% to 65% this year.
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Aspect Rank
KFC Restrooms
Aug '23 — Jul '24
Czechia
KFC has shown an increase in Restrooms, with a jump from 41% last year to an impressive 45% this year.
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Aspect Rank
KFC Options for different visitors
Aug '23 — Jul '24
Czechia
KFC is still the go-to place for customers, as their Options for different visitors score remains high at 69%, consistent with last year's score.
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Aspect Rank
KFC Child-Friendly Conditions
Aug '23 — Jul '24
Czechia
KFC remains a consumer favourite, maintaining a consistent 78% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Aspect Rank
KFC Comfort
Aug '23 — Jul '24
Czechia
KFC continues to evolve, with a 5% increase in customer satisfaction of Comfort, climbing from 44% last year to 49% this year.
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Aspect Rank
KFC Venue Congestion
Aug '23 — Jul '24
Czechia
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KFC Dining Area
Aug '23 — Jul '24
Czechia
KFC has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 48% last year to an 50% this year.
Satisfaction Score
Aspect Rank
KFC Work and study friendly
Aug '23 — Jul '24
Czechia
KFC is still the go-to place for customers, as their Work and study friendly score remains high at 56%, consistent with last year's score.
Satisfaction Score
Aspect Rank
KFC Pricing
KFC continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 39% to 50% this year.
KFC Price
Aug '23 — Jul '24
Czechia
KFC has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Price rising from 37% to 51% this year.
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Aspect Rank
KFC Promotions
Aug '23 — Jul '24
Czechia
KFC remains a consumer favourite, maintaining a consistent 46% satisfaction score in Promotions aspect for both this year and last year.
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Aspect Rank
KFC Service
KFC has shown an increase in Service, with a jump from 45% last year to an impressive 67% this year.
KFC Billing and Payment
Aug '23 — Jul '24
Czechia
KFC continues to evolve, with a 1% increase in customer satisfaction of Billing and Payment, climbing from 28% last year to 29% this year.
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Aspect Rank
KFC Opening Hours
Aug '23 — Jul '24
Czechia
KFC is losing some of its appeal, with a concerning 7% decrease in satisfaction for Opening Hours dropping from 36% last year to 29% this year.
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Aspect Rank
KFC Dining Options
Aug '23 — Jul '24
Czechia
KFC has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 52% last year to an 65% this year.
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KFC Waiting Time
Aug '23 — Jul '24
Czechia
KFC continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 36% to 52% this year.
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Aspect Rank
KFC Order Processing
Aug '23 — Jul '24
Czechia
KFC has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Order Processing rising from 21% to 25% this year.
Satisfaction Score
Aspect Rank
KFC Staff
KFC has shown an increase in Staff, with a jump from 51% last year to an impressive 66% this year.
KFC Staff Competence
Aug '23 — Jul '24
Czechia
KFC continues to evolve, with a 10% increase in customer satisfaction of Staff Competence, climbing from 40% last year to 50% this year.
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KFC Staff Friendliness
Aug '23 — Jul '24
Czechia
KFC has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 65% last year to an 78% this year.
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Aspect Rank
KFC Staff Attentiveness
Aug '23 — Jul '24
Czechia
KFC continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 32% to 42% this year.
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KFC Staff Members
Aug '23 — Jul '24
Czechia
KFC has demonstrated resilience in the industry, with a 17% increase in customer satisfaction for Staff Members rising from 41% to 58% this year.
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Aspect Rank
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