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Reporting period: Jul '23Jun '24

IKEA Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

73%
5pp

Country Rank

Czechia
502 of 575

Category Rank

Restaurant
318 of 362

Rating Score

3.8

Sales Power

Sales Index

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IKEA Restaurant Brand Profile

Jul '23Jun '24

Czechia

IKEA Restaurant has a much lower satisfaction score for its Place compared to its other aspects. However, IKEA Restaurant has succeeded in its Pricing aspect, with a 79% satisfaction score.

Pricing
79%
5pp
Food and Drinks
77%
5pp
Staff
76%
11pp
Location
73%
9pp
Service
66%
7pp
Place
62%
9pp
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IKEA Restaurant Satisfaction Trend

Jan '24Jun '24

Czechia

IKEA Restaurant's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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IKEA Restaurant Food and Drinks

IKEA Restaurant is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 82% last year to 77% this year.

IKEA Restaurant Food Quality

Jul '23Jun '24

Czechia

IKEA Restaurant is struggling to meet customer expectations, with a 29% decrease in satisfaction in Food Quality aspect, falling from 61% last year to 32% this year.

Satisfaction Score

32%
29pp

Aspect Rank

275 of 362
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IKEA Restaurant Menu Selection

Jul '23Jun '24

Czechia

IKEA Restaurant has shown an increase in Menu Selection, with a jump from 84% last year to an impressive 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

84 of 362
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IKEA Restaurant Dishes

Jul '23Jun '24

Czechia

IKEA Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 80% last year to 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

273 of 362
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IKEA Restaurant Drinks

Jul '23Jun '24

Czechia

IKEA Restaurant remains a consumer favourite, maintaining a consistent 68% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

68%

Aspect Rank

217 of 361
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IKEA Restaurant Location

IKEA Restaurant is facing challenges in evolving its Location aspect, with a 9% decrease in customer satisfaction, dropping from 82% last year to 73% this year.

IKEA Restaurant Parking

Jul '23Jun '24

Czechia

IKEA Restaurant is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Parking aspect satisfaction score, dropping from 80% to 69% this year.

Satisfaction Score

69%
11pp

Aspect Rank

50 of 170
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IKEA Restaurant Place

IKEA Restaurant is losing some of its appeal, with a concerning 9% decrease in satisfaction for Place dropping from 71% last year to 62% this year.

IKEA Restaurant Venue Congestion

Jul '23Jun '24

Czechia

IKEA Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 334
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IKEA Restaurant Pricing

IKEA Restaurant continues to evolve, with a 5% increase in customer satisfaction of Pricing, climbing from 74% last year to 79% this year.

IKEA Restaurant Price

Jul '23Jun '24

Czechia

IKEA Restaurant has successfully improved guest experience, as their "Price" satisfaction score jumped from 74% last year to an 79% this year.

Satisfaction Score

79%
5pp

Aspect Rank

158 of 362
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IKEA Restaurant Service

IKEA Restaurant is struggling to meet customer expectations, with a 7% decrease in satisfaction in Service aspect, falling from 73% last year to 66% this year.

IKEA Restaurant Waiting Time

Jul '23Jun '24

Czechia

IKEA Restaurant is still the go-to place for customers, as their Waiting Time score remains high at 59%, consistent with last year's score.

Satisfaction Score

59%

Aspect Rank

98 of 361
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IKEA Restaurant Staff

IKEA Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 87% last year to 76% this year.

IKEA Restaurant Staff Friendliness

Jul '23Jun '24

Czechia

IKEA Restaurant remains a consumer favourite, maintaining a consistent 71% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

239 of 362
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