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Reporting period: Apr '23Mar '24

IKEA Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

74%
2pp

Country Rank

Czechia
512 of 595

Category Rank

Restaurant
345 of 402

Rating Score

3.9

Sales Power

Sales Index

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IKEA Restaurant Brand Profile

Apr '23Mar '24

Czechia

IKEA Restaurant has a much lower satisfaction score for its Service compared to its other aspects. However, IKEA Restaurant has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
1pp
Pricing
76%
2pp
Staff
76%
6pp
Location
75%
Place
65%
3pp
Service
64%
11pp
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IKEA Restaurant Food and Drinks

IKEA Restaurant has shown an increase in Food and Drinks, with a jump from 78% last year to an impressive 79% this year.

IKEA Restaurant Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

317 of 399
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IKEA Restaurant Food Quality

Apr '23Mar '24

Czechia

IKEA Restaurant is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food Quality dropping from 56% last year to 41% this year.

Satisfaction Score

41%
15pp

Aspect Rank

276 of 402
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Satisfaction Score

Aspect Rank

65 of 402
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IKEA Restaurant Dishes

Apr '23Mar '24

Czechia

IKEA Restaurant is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 80% last year to 67% this year.

Satisfaction Score

67%
13pp

Aspect Rank

329 of 402
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IKEA Restaurant Drinks

Apr '23Mar '24

Czechia

IKEA Restaurant remains a consumer favourite, maintaining a consistent 71% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

237 of 401
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IKEA Restaurant Location

IKEA Restaurant is still the go-to place for customers, as their Location score remains high at 75%, consistent with last year's score.

IKEA Restaurant Parking

Apr '23Mar '24

Czechia

IKEA Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Parking aspect, down from 79% last year to 69% this year.

Satisfaction Score

69%
10pp

Aspect Rank

55 of 186
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IKEA Restaurant Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

284 of 347
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IKEA Restaurant Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

367 of 385
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IKEA Restaurant Transport Accessibility

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

31 of 76
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IKEA Restaurant Place

IKEA Restaurant is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 68% last year to 65% this year.

IKEA Restaurant Atmosphere and Décor

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

379 of 402
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IKEA Restaurant Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

171 of 389
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IKEA Restaurant Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

88 of 342
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IKEA Restaurant Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

211 of 378
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IKEA Restaurant Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

164 of 306
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IKEA Restaurant Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

204 of 376
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IKEA Restaurant Venue Congestion

Apr '23Mar '24

Czechia

IKEA Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

14 of 377
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IKEA Restaurant Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

282 of 390
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IKEA Restaurant Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

52 of 71
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IKEA Restaurant Pricing

IKEA Restaurant continues to evolve, with a 2% increase in customer satisfaction of Pricing, climbing from 74% last year to 76% this year.

IKEA Restaurant Price

Apr '23Mar '24

Czechia

IKEA Restaurant has successfully improved guest experience, as their "Price" satisfaction score jumped from 74% last year to an 76% this year.

Satisfaction Score

76%
2pp

Aspect Rank

188 of 402
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IKEA Restaurant Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

111 of 194
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IKEA Restaurant Service

IKEA Restaurant is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Service aspect satisfaction score, dropping from 75% to 64% this year.

IKEA Restaurant Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

234 of 363
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IKEA Restaurant Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

93 of 249
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IKEA Restaurant Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

269 of 402
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IKEA Restaurant Waiting Time

Apr '23Mar '24

Czechia

IKEA Restaurant remains a consumer favourite, maintaining a consistent 54% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

54%

Aspect Rank

126 of 400
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IKEA Restaurant Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

214 of 401
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IKEA Restaurant Staff

IKEA Restaurant is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff dropping from 82% last year to 76% this year.

IKEA Restaurant Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

297 of 375
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IKEA Restaurant Staff Friendliness

Apr '23Mar '24

Czechia

IKEA Restaurant is still the go-to place for customers, as their Staff Friendliness score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

271 of 401
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IKEA Restaurant Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

167 of 383
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IKEA Restaurant Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

368 of 401
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