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Reporting period: Apr '23Mar '24

Hello Vietnam Overview

<10 Places
Restaurant

Brand Satisfaction

92%
1pp

Country Rank

Czechia
55 of 595

Category Rank

Restaurant
34 of 402

Rating Score

4.7

Sales Power

Sales Index

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Hello Vietnam Brand Profile

Apr '23Mar '24

Czechia

Hello Vietnam has a much lower satisfaction score for its Location compared to its other aspects. However, Hello Vietnam has succeeded in its Staff aspect, with a 100% satisfaction score.

Staff
100%
4pp
Service
96%
5pp
Food and Drinks
91%
Place
89%
5pp
Pricing
83%
1pp
Location
0%
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Hello Vietnam Food and Drinks

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Hello Vietnam Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

41 of 399
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Hello Vietnam Food Quality

Apr '23Mar '24

Czechia

Hello Vietnam is losing some of its appeal, with a concerning 17% decrease in satisfaction for Food Quality dropping from 84% last year to 67% this year.

Satisfaction Score

67%
17pp

Aspect Rank

120 of 402
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Hello Vietnam Menu Selection

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

193 of 402
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Hello Vietnam Dishes

Apr '23Mar '24

Czechia

Hello Vietnam has shown an increase in Dishes, with a jump from 75% last year to an impressive 81% this year.

Satisfaction Score

81%
6pp

Aspect Rank

180 of 402
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Hello Vietnam Drinks

Apr '23Mar '24

Czechia

Hello Vietnam is struggling to meet customer expectations, with a 7% decrease in satisfaction in Drinks aspect, falling from 93% last year to 86% this year.

Satisfaction Score

86%
7pp

Aspect Rank

193 of 401
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Hello Vietnam Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

126 of 362
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Hello Vietnam Location

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Hello Vietnam Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 347
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Hello Vietnam Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

346 of 385
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Hello Vietnam Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

39 of 156
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Hello Vietnam Place

Hello Vietnam is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 94% last year to 89% this year.

Hello Vietnam Atmosphere and Décor

Apr '23Mar '24

Czechia

Hello Vietnam is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

230 of 402
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Hello Vietnam Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

51 of 389
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Hello Vietnam Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

292 of 342
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Hello Vietnam Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

35 of 378
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Hello Vietnam Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

329 of 376
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Hello Vietnam Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

30 of 377
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Hello Vietnam Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

41 of 390
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Hello Vietnam Pricing

Hello Vietnam is facing challenges in evolving its Pricing aspect, with a 1% decrease in customer satisfaction, dropping from 84% last year to 83% this year.

Hello Vietnam Price

Apr '23Mar '24

Czechia

Hello Vietnam is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Price aspect satisfaction score, dropping from 84% to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

133 of 402
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Hello Vietnam Service

Hello Vietnam is one of the most promising brand to delight customers. Use Realytics to know more

Hello Vietnam Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

169 of 363
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Hello Vietnam Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 402
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Satisfaction Score

Aspect Rank

6 of 400
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Hello Vietnam Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

77 of 401
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Hello Vietnam Staff

Hello Vietnam is one of the most promising brand to delight customers. Use Realytics to know more

Hello Vietnam Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 375
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Satisfaction Score

Aspect Rank

34 of 401
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Satisfaction Score

Aspect Rank

6 of 383
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Hello Vietnam Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 401
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