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Reporting period: Jul '23Jun '24

Café Savoy Overview

<10 Places
Restaurant

Brand Satisfaction

74%
4pp

Country Rank

Czechia
497 of 575

Category Rank

Restaurant
313 of 362

Rating Score

3.9

Sales Power

Sales Index

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Café Savoy Brand Profile

Jul '23Jun '24

Czechia

Café Savoy has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Savoy has succeeded in its Place aspect, with a 89% satisfaction score.

Place
89%
2pp
Food and Drinks
78%
6pp
Staff
67%
1pp
Service
66%
8pp
Pricing
33%
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Café Savoy Satisfaction Trend

Jan '24Jun '24

Czechia

Café Savoy's brand satisfaction has increased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Savoy Food and Drinks

Café Savoy is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 84% last year to 78% this year.

Café Savoy Food Quality

Jul '23Jun '24

Czechia

Café Savoy remains a consumer favourite, maintaining a consistent 55% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

55%

Aspect Rank

198 of 362
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Café Savoy Menu Selection

Jul '23Jun '24

Czechia

Café Savoy is struggling to meet customer expectations, with a 14% decrease in satisfaction in Menu Selection aspect, falling from 92% last year to 78% this year.

Satisfaction Score

78%
14pp

Aspect Rank

105 of 362
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Café Savoy Dishes

Jul '23Jun '24

Czechia

Café Savoy is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 74% this year.

Satisfaction Score

74%
9pp

Aspect Rank

244 of 362
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Café Savoy Drinks

Jul '23Jun '24

Czechia

Café Savoy is facing challenges in evolving its Drinks aspect, with a 2% decrease in customer satisfaction, dropping from 82% last year to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

195 of 361
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Café Savoy Place

Café Savoy has shown an increase in Place, with a jump from 87% last year to an impressive 89% this year.

Satisfaction Score

Aspect Rank

96 of 362
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Café Savoy Pricing

Café Savoy is still the go-to place for customers, as their Pricing score remains high at 33%, consistent with last year's score.

Café Savoy Price

Jul '23Jun '24

Czechia

Café Savoy remains a consumer favourite, maintaining a consistent 33% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

341 of 362
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Café Savoy Service

Café Savoy is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Service aspect satisfaction score, dropping from 74% to 66% this year.

Café Savoy Dining Options

Jul '23Jun '24

Czechia

Use Realytics to know more about Café Savoylink

Satisfaction Score

Aspect Rank

64 of 362
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Café Savoy Waiting Time

Jul '23Jun '24

Czechia

Café Savoy is losing some of its appeal, with a concerning 1% decrease in satisfaction for Waiting Time dropping from 41% last year to 40% this year.

Satisfaction Score

40%
1pp

Aspect Rank

141 of 361
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Café Savoy Order Processing

Jul '23Jun '24

Czechia

Café Savoy is struggling to meet customer expectations, with a 15% decrease in satisfaction in Order Processing aspect, falling from 56% last year to 41% this year.

Satisfaction Score

41%
15pp

Aspect Rank

60 of 361
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Café Savoy Staff

Café Savoy continues to evolve, with a 1% increase in customer satisfaction of Staff, climbing from 66% last year to 67% this year.

Café Savoy Staff Friendliness

Jul '23Jun '24

Czechia

Café Savoy is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 82% last year to 76% this year.

Satisfaction Score

76%
6pp

Aspect Rank

222 of 362
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Café Savoy Staff Members

Jul '23Jun '24

Czechia

Café Savoy is still the go-to place for customers, as their Staff Members score remains high at 46%, consistent with last year's score.

Satisfaction Score

46%

Aspect Rank

136 of 361
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