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Reporting period: Aug '23Jul '24

Mozzarello Overview

<10 Places
Restaurant

Brand Satisfaction

92%
2pp

Country Rank

Brazil
294 of 1 146

Category Rank

Restaurant
179 of 666

Rating Score

4.7

Sales Power

Sales Index

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Mozzarello Brand Profile

Aug '23Jul '24

Brazil

Mozzarello has a much lower satisfaction score for its Staff compared to its other aspects. However, Mozzarello has succeeded in its Place aspect, with a 96% satisfaction score.

Place
96%
1pp
Pricing
95%
4pp
Food and Drinks
93%
Service
86%
6pp
Staff
86%
5pp
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Mozzarello Satisfaction Trend

Feb '24Jul '24

Brazil

Mozzarello's brand satisfaction has decreased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mozzarello Food and Drinks

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Mozzarello Food Quality

Aug '23Jul '24

Brazil

Mozzarello has shown an increase in Food Quality, with a jump from 84% last year to an impressive 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

114 of 666
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Mozzarello Menu Selection

Aug '23Jul '24

Brazil

Mozzarello remains a consumer favourite, maintaining a consistent 67% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

585 of 661
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Satisfaction Score

Aspect Rank

88 of 665
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Mozzarello Drinks

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

19 of 656
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Mozzarello Place

Mozzarello is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

193 of 666
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Mozzarello Options for different visitors

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

67 of 638
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Mozzarello Comfort

Aug '23Jul '24

Brazil

Mozzarello is still the go-to place for customers, as their Comfort score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

457 of 647
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Mozzarello Venue Congestion

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

26 of 541
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Mozzarello Dining Area

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

37 of 551
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Mozzarello Pricing

Mozzarello is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

74 of 664
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Mozzarello Service

Mozzarello is losing some of its appeal, with a concerning 6% decrease in satisfaction for Service dropping from 92% last year to 86% this year.

Mozzarello Dining Options

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

80 of 662
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Mozzarello Waiting Time

Aug '23Jul '24

Brazil

Mozzarello is struggling to meet customer expectations, with a 15% decrease in satisfaction in Waiting Time aspect, falling from 80% last year to 65% this year.

Satisfaction Score

65%
15pp

Aspect Rank

179 of 657
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Mozzarello Order Processing

Aug '23Jul '24

Brazil

Mozzarello remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

209 of 653
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Mozzarello Staff

Mozzarello is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 91% last year to 86% this year.

Mozzarello Staff Competence

Aug '23Jul '24

Brazil

Mozzarello is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

446 of 516
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Mozzarello Staff Friendliness

Aug '23Jul '24

Brazil

Mozzarello remains a consumer favourite, maintaining a consistent 82% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

437 of 662
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Mozzarello Staff Attentiveness

Aug '23Jul '24

Brazil

Mozzarello is facing challenges in evolving its Staff Attentiveness aspect, with a 20% decrease in customer satisfaction, dropping from 100% last year to 80% this year.

Satisfaction Score

80%
20pp

Aspect Rank

500 of 661
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Mozzarello Staff Members

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

52 of 659
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