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Reporting period: Jul '23Jun '24

Mega Grill Overview

<10 Places
Restaurant

Brand Satisfaction

57%
3pp

Country Rank

Brazil
1 147 of 1 174

Category Rank

Restaurant
670 of 685

Rating Score

3.5

Sales Power

Sales Index

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Mega Grill Brand Profile

Jul '23Jun '24

Brazil

Mega Grill has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mega Grill has succeeded in its Place aspect, with a 90% satisfaction score.

Place
90%
Service
79%
1pp
Food and Drinks
70%
3pp
Pricing
12%
4pp
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Mega Grill Satisfaction Trend

Jan '24Jun '24

Brazil

Mega Grill's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mega Grill Food and Drinks

Mega Grill is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 73% last year to 70% this year.

Mega Grill Place

Mega Grill remains a consumer favourite, maintaining a consistent 90% satisfaction score in Place aspect for both this year and last year.

Satisfaction Score

Aspect Rank

317 of 685
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Mega Grill Cleanliness and Hygiene

Jul '23Jun '24

Brazil

Mega Grill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

104 of 654
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Mega Grill Restrooms

Jul '23Jun '24

Brazil

Mega Grill is struggling to meet customer expectations, with a 6% decrease in satisfaction in Restrooms aspect, falling from 84% last year to 78% this year.

Satisfaction Score

78%
6pp

Aspect Rank

36 of 368
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Mega Grill Pricing

Mega Grill is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

678 of 683
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Mega Grill Service

Mega Grill is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 80% last year to 79% this year.