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Reporting period: Jul '23Jun '24

Celsin Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
4pp

Country Rank

Brazil
749 of 1 174

Category Rank

Bar and Pub
128 of 214

Rating Score

4.5

Sales Power

Sales Index

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Celsin Brand Profile

Jul '23Jun '24

Brazil

Celsin has a much lower satisfaction score for its Pricing compared to its other aspects. However, Celsin has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
10pp
Service
85%
3pp
Food and Drinks
83%
11pp
Staff
82%
5pp
Pricing
56%
15pp
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Celsin Satisfaction Trend

Jan '24Jun '24

Brazil

Celsin's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Celsin Food and Drinks

Celsin is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 94% last year to 83% this year.

Celsin Food Quality

Jul '23Jun '24

Brazil

Celsin is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 83% last year to 74% this year.

Satisfaction Score

74%
9pp

Aspect Rank

47 of 214
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Celsin Dishes

Jul '23Jun '24

Brazil

Celsin is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 60% this year.

Satisfaction Score

60%
28pp

Aspect Rank

171 of 214
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Celsin Drinks

Jul '23Jun '24

Brazil

Celsin is facing challenges in evolving its Drinks aspect, with a 7% decrease in customer satisfaction, dropping from 93% last year to 86% this year.

Satisfaction Score

86%
7pp

Aspect Rank

64 of 213
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Celsin Place

Celsin has shown an increase in Place, with a jump from 76% last year to an impressive 86% this year.

Satisfaction Score

Aspect Rank

60 of 214
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Satisfaction Score

Aspect Rank

8 of 163
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Celsin Pricing

Celsin is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Pricing aspect satisfaction score, dropping from 71% to 56% this year.

Celsin Price

Jul '23Jun '24

Brazil

Celsin is losing some of its appeal, with a concerning 14% decrease in satisfaction for Price dropping from 70% last year to 56% this year.

Satisfaction Score

56%
14pp

Aspect Rank

136 of 214
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Celsin Service

Celsin is struggling to meet customer expectations, with a 3% decrease in satisfaction in Service aspect, falling from 88% last year to 85% this year.

Celsin Staff

Celsin is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 87% last year to 82% this year.

Celsin Staff Members

Jul '23Jun '24

Brazil

Celsin continues to evolve, with a 6% increase in customer satisfaction of Staff Members, climbing from 79% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

24 of 213
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