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Reporting period: Apr '23Mar '24

Celsin Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
3pp

Country Rank

Brazil
842 of 1 344

Category Rank

Bar and Pub
133 of 239

Rating Score

4.5

Sales Power

Sales Index

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Celsin Brand Profile

Apr '23Mar '24

Brazil

Celsin has a much lower satisfaction score for its Pricing compared to its other aspects. However, Celsin has succeeded in its Staff aspect, with a 88% satisfaction score.

Staff
88%
5pp
Food and Drinks
86%
4pp
Service
85%
3pp
Place
83%
5pp
Pricing
56%
13pp
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Celsin Satisfaction Trend

Last 6 months

Brazil

Celsin's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Celsin Food and Drinks

Celsin is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 90% last year to 86% this year.

Celsin Food Quality

Apr '23Mar '24

Brazil

Celsin is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 75% last year to 74% this year.

Satisfaction Score

74%
1pp

Aspect Rank

54 of 239
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Celsin Drinks

Apr '23Mar '24

Brazil

Celsin has shown an increase in Drinks, with a jump from 85% last year to an impressive 88% this year.

Satisfaction Score

88%
3pp

Aspect Rank

69 of 239
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Celsin Dishes

Apr '23Mar '24

Brazil

Celsin is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 86% last year to 59% this year.

Satisfaction Score

59%
27pp

Aspect Rank

195 of 239
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Celsin Place

Celsin continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 78% last year to 83% this year.

Satisfaction Score

Aspect Rank

148 of 239
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Satisfaction Score

Aspect Rank

7 of 190
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Celsin Pricing

Celsin is facing challenges in evolving its Pricing aspect, with a 13% decrease in customer satisfaction, dropping from 69% last year to 56% this year.

Celsin Price

Apr '23Mar '24

Brazil

Celsin is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Price aspect satisfaction score, dropping from 68% to 56% this year.

Satisfaction Score

56%
12pp

Aspect Rank

140 of 239
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Celsin Service

Celsin is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 88% last year to 85% this year.

Celsin Staff

Celsin has successfully improved guest experience, as their "Staff" satisfaction score jumped from 83% last year to an 88% this year.

Celsin Staff Members

Apr '23Mar '24

Brazil

Celsin continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 72% to 89% this year.

Satisfaction Score

89%
17pp

Aspect Rank

18 of 238
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