Celsin Brand Profile
Aug '23 — Jul '24
Brazil
Celsin has a much lower satisfaction score for its Pricing compared to its other aspects. However, Celsin has succeeded in its Place aspect, with a 86% satisfaction score.
Celsin Satisfaction Trend
Feb '24 — Jul '24
Brazil
Celsin's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Celsin Food and Drinks
Celsin is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 92% last year to 83% this year.
Celsin Portion Size
Aug '23 — Jul '24
Brazil
Celsin remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Celsin Food Quality
Aug '23 — Jul '24
Brazil
Celsin is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 82% last year to 74% this year.
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Aspect Rank
Celsin Menu Selection
Aug '23 — Jul '24
Brazil
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Aspect Rank
Celsin Dishes
Aug '23 — Jul '24
Brazil
Celsin is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 87% last year to 58% this year.
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Aspect Rank
Celsin Drinks
Aug '23 — Jul '24
Brazil
Celsin is still the go-to place for customers, as their Drinks score remains high at 89%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Celsin Place
Celsin has shown an increase in Place, with a jump from 77% last year to an impressive 86% this year.
Celsin Atmosphere and Décor
Aug '23 — Jul '24
Brazil
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Aspect Rank
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Celsin Options for different visitors
Aug '23 — Jul '24
Brazil
Celsin remains a consumer favourite, maintaining a consistent 89% satisfaction score in Options for different visitors aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Celsin Child-Friendly Conditions
Aug '23 — Jul '24
Brazil
Satisfaction Score
Aspect Rank
Celsin Comfort
Aug '23 — Jul '24
Brazil
Celsin is still the go-to place for customers, as their Comfort score remains high at 83%, consistent with last year's score.
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Aspect Rank
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Celsin Dining Area
Aug '23 — Jul '24
Brazil
Celsin remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Celsin Pricing
Celsin is facing challenges in evolving its Pricing aspect, with a 18% decrease in customer satisfaction, dropping from 73% last year to 55% this year.
Celsin Price
Aug '23 — Jul '24
Brazil
Celsin is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Price aspect satisfaction score, dropping from 72% to 55% this year.
Satisfaction Score
Aspect Rank
Celsin Service
Celsin is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 87% last year to 85% this year.
Celsin Dining Options
Aug '23 — Jul '24
Brazil
Celsin is still the go-to place for customers, as their Dining Options score remains high at 81%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Celsin Waiting Time
Aug '23 — Jul '24
Brazil
Celsin is struggling to meet customer expectations, with a 23% decrease in satisfaction in Waiting Time aspect, falling from 59% last year to 36% this year.
Satisfaction Score
Aspect Rank
Celsin Order Processing
Aug '23 — Jul '24
Brazil
Celsin remains a consumer favourite, maintaining a consistent 67% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Celsin Staff
Celsin is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 85% last year to 81% this year.
Satisfaction Score
Aspect Rank
Celsin Staff Friendliness
Aug '23 — Jul '24
Brazil
Celsin is still the go-to place for customers, as their Staff Friendliness score remains high at 89%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Celsin Staff Attentiveness
Aug '23 — Jul '24
Brazil
Celsin remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Aspect Rank
Celsin Staff Members
Aug '23 — Jul '24
Brazil
Celsin continues to evolve, with a 6% increase in customer satisfaction of Staff Members, climbing from 78% last year to 84% this year.
Satisfaction Score
Aspect Rank
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