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Reporting period: Apr '23Mar '24

Bacio di Latte Overview

10-100 Places
Coffee Shop

Brand Satisfaction

53%
17pp

Country Rank

Brazil
52 of 54

Category Rank

Coffee Shop
15 of 15

Rating Score

2.5

Sales Power

Sales Index

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Bacio di Latte Brand Profile

Apr '23Mar '24

Brazil

Bacio di Latte has a much lower satisfaction score for its Service compared to its other aspects. However, Bacio di Latte has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.

Food and Drinks
75%
15pp
Staff
38%
15pp
Service
34%
15pp
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Bacio di Latte Satisfaction Trend

Last 6 months

Brazil

Bacio di Latte's brand satisfaction has decreased compared to previous month and now stands at 0%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bacio di Latte Food and Drinks

Bacio di Latte is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 90% last year to 75% this year.

Bacio di Latte Dishes

Apr '23Mar '24

Brazil

Bacio di Latte is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 90% last year to 77% this year.

Satisfaction Score

77%
13pp

Aspect Rank

6 of 15
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Bacio di Latte Service

Bacio di Latte is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 49% last year to 34% this year.

Bacio di Latte Waiting Time

Apr '23Mar '24

Brazil

Bacio di Latte remains a consumer favourite, maintaining a consistent 45% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

4 of 15
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Bacio di Latte Staff

Bacio di Latte has shown an increase in Staff, with a jump from 23% last year to an impressive 38% this year.