Klopa Brand Profile
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa has a much lower satisfaction score for its Pricing compared to its other aspects. However, Klopa has succeeded in its Staff aspect, with a 89% satisfaction score.
Klopa Satisfaction Trend
Jan '24 — Jun '24
Bosnia And Herzegovina
Klopa's brand satisfaction has decreased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Klopa Food and Drinks
Klopa is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 92% last year to 87% this year.
Klopa Food Quality
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 76% this year.
Satisfaction Score
Aspect Rank
Klopa Menu Selection
Jul '23 — Jun '24
Bosnia And Herzegovina
Satisfaction Score
Aspect Rank
Klopa Dishes
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 89% last year to 77% this year.
Satisfaction Score
Aspect Rank
Klopa Place
Klopa is facing challenges in evolving its Place aspect, with a 6% decrease in customer satisfaction, dropping from 89% last year to 83% this year.
Klopa Atmosphere and Décor
Jul '23 — Jun '24
Bosnia And Herzegovina
Satisfaction Score
Aspect Rank
Klopa Pricing
Klopa has shown an increase in Pricing, with a jump from 63% last year to an impressive 70% this year.
Klopa Price
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa continues to evolve, with a 8% increase in customer satisfaction of Price, climbing from 62% last year to 70% this year.
Satisfaction Score
Aspect Rank
Klopa Service
Klopa is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 92% to 85% this year.
Klopa Dining Options
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa is losing some of its appeal, with a concerning 13% decrease in satisfaction for Dining Options dropping from 91% last year to 78% this year.
Satisfaction Score
Aspect Rank
Klopa Waiting Time
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa remains a consumer favourite, maintaining a consistent 57% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Klopa Staff
Klopa is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 90% last year to 89% this year.
Klopa Staff Friendliness
Jul '23 — Jun '24
Bosnia And Herzegovina
Satisfaction Score
Aspect Rank
Klopa Staff Members
Jul '23 — Jun '24
Bosnia And Herzegovina
Klopa is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 81% last year to 75% this year.
Satisfaction Score
Aspect Rank
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