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Reporting period: Aug '23Jul '24

Wahlburgers Overview

<10 Places
Bar and Pub

Brand Satisfaction

78%
8pp

Country Rank

Australia
1 207 of 1 594

Category Rank

Bar and Pub
338 of 456

Rating Score

3.8

Sales Power

Sales Index

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Wahlburgers Brand Profile

Aug '23Jul '24

Australia

Wahlburgers has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Wahlburgers has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
4pp
Staff
87%
2pp
Service
79%
11pp
Food and Drinks
74%
6pp
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Wahlburgers Satisfaction Trend

Feb '24Jul '24

Australia

Wahlburgers's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Wahlburgers Food and Drinks

Wahlburgers has shown an increase in Food and Drinks, with a jump from 68% last year to an impressive 74% this year.

Wahlburgers Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

117 of 443
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Wahlburgers Food Quality

Aug '23Jul '24

Australia

Wahlburgers continues to evolve, with a 10% increase in customer satisfaction of Food Quality, climbing from 38% last year to 48% this year.

Satisfaction Score

48%
10pp

Aspect Rank

325 of 456
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Wahlburgers Menu Selection

Aug '23Jul '24

Australia

Wahlburgers remains a consumer favourite, maintaining a consistent 73% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

398 of 455
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Wahlburgers Dishes

Aug '23Jul '24

Australia

Wahlburgers has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 69% last year to an 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

241 of 456
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Wahlburgers Drinks

Aug '23Jul '24

Australia

Wahlburgers continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 72% to 74% this year.

Satisfaction Score

74%
2pp

Aspect Rank

395 of 456
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Wahlburgers Place

Wahlburgers is losing some of its appeal, with a concerning 4% decrease in satisfaction for Place dropping from 92% last year to 88% this year.

Wahlburgers Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

237 of 456
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Wahlburgers Cleanliness and Hygiene

Aug '23Jul '24

Australia

Wahlburgers is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 54%, consistent with last year's score.

Satisfaction Score

54%

Aspect Rank

254 of 418
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Wahlburgers Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

28 of 291
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Wahlburgers Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

151 of 456
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Wahlburgers Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

164 of 387
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Wahlburgers Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

43 of 445
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Wahlburgers Venue Congestion

Aug '23Jul '24

Australia

Wahlburgers remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

103 of 395
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Wahlburgers Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

41 of 437
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Wahlburgers Service

Wahlburgers has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Service rising from 68% to 79% this year.

Wahlburgers Dining Options

Aug '23Jul '24

Australia

Wahlburgers is still the go-to place for customers, as their Dining Options score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

423 of 456
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Wahlburgers Waiting Time

Aug '23Jul '24

Australia

Wahlburgers remains a consumer favourite, maintaining a consistent 43% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

43%

Aspect Rank

283 of 456
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Wahlburgers Order Processing

Aug '23Jul '24

Australia

Wahlburgers is still the go-to place for customers, as their Order Processing score remains high at 58%, consistent with last year's score.

Satisfaction Score

58%

Aspect Rank

183 of 456
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Wahlburgers Staff

Wahlburgers has shown an increase in Staff, with a jump from 85% last year to an impressive 87% this year.

Wahlburgers Staff Competence

Aug '23Jul '24

Australia

Wahlburgers remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

273 of 366
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Wahlburgers Staff Friendliness

Aug '23Jul '24

Australia

Wahlburgers is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

214 of 456
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Wahlburgers Staff Attentiveness

Aug '23Jul '24

Australia

Wahlburgers is still the go-to place for customers, as their Staff Attentiveness score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

176 of 446
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Wahlburgers Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

169 of 178
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Wahlburgers Staff Members

Aug '23Jul '24

Australia

Wahlburgers remains a consumer favourite, maintaining a consistent 77% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

237 of 456
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