Vapiano Brand Profile
Aug '23 — Jul '24
Australia
Vapiano has a much lower satisfaction score for its Pricing compared to its other aspects. However, Vapiano has succeeded in its Location aspect, with a 96% satisfaction score.
Vapiano Satisfaction Trend
Feb '24 — Jul '24
Australia
Vapiano's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Vapiano Food and Drinks
Vapiano has shown an increase in Food and Drinks, with a jump from 63% last year to an impressive 73% this year.
Vapiano Portion Size
Aug '23 — Jul '24
Australia
Vapiano continues to evolve, with a 20% increase in customer satisfaction of Portion Size, climbing from 60% last year to 80% this year.
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Vapiano Food Quality
Aug '23 — Jul '24
Australia
Vapiano has successfully improved guest experience, as their "Food Quality" satisfaction score jumped from 31% last year to an 41% this year.
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Vapiano Menu Selection
Aug '23 — Jul '24
Australia
Vapiano is losing some of its appeal, with a concerning 8% decrease in satisfaction for Menu Selection dropping from 79% last year to 71% this year.
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Vapiano Dishes
Aug '23 — Jul '24
Australia
Vapiano continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 53% to 66% this year.
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Vapiano Drinks
Aug '23 — Jul '24
Australia
Vapiano has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Drinks rising from 81% to 87% this year.
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Vapiano Cuisines
Aug '23 — Jul '24
Australia
Vapiano has shown an increase in Cuisines, with a jump from 79% last year to an impressive 89% this year.
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Vapiano Location
Use Realytics to know more about Vapiano
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Vapiano Place
Vapiano continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 80% last year to 85% this year.
Vapiano Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Vapiano Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Vapiano has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 60% last year to an 73% this year.
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Vapiano Options for different visitors
Aug '23 — Jul '24
Australia
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Vapiano Child-Friendly Conditions
Aug '23 — Jul '24
Australia
Vapiano remains a consumer favourite, maintaining a consistent 83% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Vapiano Comfort
Aug '23 — Jul '24
Australia
Vapiano is struggling to meet customer expectations, with a 23% decrease in satisfaction in Comfort aspect, falling from 46% last year to 23% this year.
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Vapiano Venue Congestion
Aug '23 — Jul '24
Australia
Vapiano is still the go-to place for customers, as their Venue Congestion score remains high at 43%, consistent with last year's score.
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Vapiano Dining Area
Aug '23 — Jul '24
Australia
Vapiano continues to improve, with a notable increase in customer satisfaction for their Dining Area aspect, rising from 88% to 89% this year.
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Vapiano Pricing
Vapiano has demonstrated resilience in the industry, with a 18% increase in customer satisfaction for Pricing rising from 52% to 70% this year.
Vapiano Price
Aug '23 — Jul '24
Australia
Vapiano has shown an increase in Price, with a jump from 46% last year to an impressive 63% this year.
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Vapiano Service
Vapiano continues to evolve, with a 11% increase in customer satisfaction of Service, climbing from 73% last year to 84% this year.
Vapiano Billing and Payment
Aug '23 — Jul '24
Australia
Vapiano has successfully improved guest experience, as their "Billing and Payment" satisfaction score jumped from 18% last year to an 24% this year.
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Vapiano Dining Options
Aug '23 — Jul '24
Australia
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Vapiano Online Facilities
Aug '23 — Jul '24
Australia
Vapiano remains a consumer favourite, maintaining a consistent 50% satisfaction score in Online Facilities aspect for both this year and last year.
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Vapiano Waiting Time
Aug '23 — Jul '24
Australia
Vapiano continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 41% to 57% this year.
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Vapiano Order Processing
Aug '23 — Jul '24
Australia
Vapiano has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Order Processing rising from 39% to 53% this year.
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Vapiano Staff
Vapiano is one of the most promising brand to delight customers. Use Realytics to know more
Vapiano Staff Competence
Aug '23 — Jul '24
Australia
Vapiano is still the go-to place for customers, as their Staff Competence score remains high at 60%, consistent with last year's score.
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Vapiano Staff Friendliness
Aug '23 — Jul '24
Australia
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Vapiano Staff Attentiveness
Aug '23 — Jul '24
Australia
Vapiano has shown an increase in Staff Attentiveness, with a jump from 61% last year to an impressive 76% this year.
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Vapiano Staff Avaliability
Aug '23 — Jul '24
Australia
Vapiano remains a consumer favourite, maintaining a consistent 22% satisfaction score in Staff Avaliability aspect for both this year and last year.
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Vapiano Staff Members
Aug '23 — Jul '24
Australia
Vapiano continues to evolve, with a 10% increase in customer satisfaction of Staff Members, climbing from 80% last year to 90% this year.
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