The Shorehouse Brand Profile
Aug '23 — Jul '24
Australia
The Shorehouse has a much lower satisfaction score for its Staff compared to its other aspects. However, The Shorehouse has succeeded in its Location aspect, with a 98% satisfaction score.
The Shorehouse Satisfaction Trend
Feb '24 — Jul '24
Australia
The Shorehouse's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The Shorehouse Food and Drinks
The Shorehouse is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 80% last year to 75% this year.
The Shorehouse Portion Size
Aug '23 — Jul '24
Australia
The Shorehouse remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Shorehouse Food Quality
Aug '23 — Jul '24
Australia
The Shorehouse is still the go-to place for customers, as their Food Quality score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The Shorehouse Menu Selection
Aug '23 — Jul '24
Australia
The Shorehouse remains a consumer favourite, maintaining a consistent 82% satisfaction score in Menu Selection aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Shorehouse Dishes
Aug '23 — Jul '24
Australia
The Shorehouse is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 69% last year to 63% this year.
Satisfaction Score
Aspect Rank
The Shorehouse Drinks
Aug '23 — Jul '24
Australia
The Shorehouse is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 84% last year to 79% this year.
Satisfaction Score
Aspect Rank
The Shorehouse Location
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Satisfaction Score
Aspect Rank
The Shorehouse Conveniently Situated
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Views and Surroundings
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Place
The Shorehouse has shown an increase in Place, with a jump from 80% last year to an impressive 85% this year.
The Shorehouse Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
The Shorehouse is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
The Shorehouse Options for different visitors
Aug '23 — Jul '24
Australia
The Shorehouse remains a consumer favourite, maintaining a consistent 33% satisfaction score in Options for different visitors aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Shorehouse Child-Friendly Conditions
Aug '23 — Jul '24
Australia
The Shorehouse is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The Shorehouse Comfort
Aug '23 — Jul '24
Australia
The Shorehouse remains a consumer favourite, maintaining a consistent 40% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Shorehouse Venue Congestion
Aug '23 — Jul '24
Australia
The Shorehouse is still the go-to place for customers, as their Venue Congestion score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
The Shorehouse Service
The Shorehouse is facing challenges in evolving its Service aspect, with a 3% decrease in customer satisfaction, dropping from 78% last year to 75% this year.
The Shorehouse Billing and Payment
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Dining Options
Aug '23 — Jul '24
Australia
The Shorehouse is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Dining Options aspect satisfaction score, dropping from 90% to 87% this year.
Satisfaction Score
Aspect Rank
The Shorehouse Waiting Time
Aug '23 — Jul '24
Australia
The Shorehouse remains a consumer favourite, maintaining a consistent 33% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Shorehouse Order Processing
Aug '23 — Jul '24
Australia
The Shorehouse is still the go-to place for customers, as their Order Processing score remains high at 43%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The Shorehouse Staff
The Shorehouse is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff dropping from 86% last year to 72% this year.
The Shorehouse Staff Competence
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Staff Friendliness
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Staff Attentiveness
Aug '23 — Jul '24
Australia
The Shorehouse remains a consumer favourite, maintaining a consistent 44% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Shorehouse Staff Avaliability
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Shorehouse Staff Members
Aug '23 — Jul '24
Australia
The Shorehouse is still the go-to place for customers, as their Staff Members score remains high at 60%, consistent with last year's score.
Satisfaction Score
Aspect Rank
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