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Reporting period: Aug '23Jul '24

The Plough Inn Overview

<10 Places
Bar and Pub

Brand Satisfaction

79%
2pp

Country Rank

Australia
1 198 of 1 594

Category Rank

Bar and Pub
335 of 456

Rating Score

4.1

Sales Power

Sales Index

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The Plough Inn Brand Profile

Aug '23Jul '24

Australia

The Plough Inn has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Plough Inn has succeeded in its Staff aspect, with a 86% satisfaction score.

Staff
86%
6pp
Service
83%
5pp
Place
80%
6pp
Food and Drinks
75%
5pp
Pricing
55%
2pp
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The Plough Inn Satisfaction Trend

Feb '24Jul '24

Australia

The Plough Inn's brand satisfaction has decreased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Plough Inn Food and Drinks

The Plough Inn is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 80% last year to 75% this year.

The Plough Inn Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

34 of 443
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The Plough Inn Food Quality

Aug '23Jul '24

Australia

The Plough Inn is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 44% this year.

Satisfaction Score

44%
14pp

Aspect Rank

360 of 456
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The Plough Inn Menu Selection

Aug '23Jul '24

Australia

The Plough Inn remains a consumer favourite, maintaining a consistent 85% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

297 of 455
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The Plough Inn Dishes

Aug '23Jul '24

Australia

The Plough Inn is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 65% last year to 63% this year.

Satisfaction Score

63%
2pp

Aspect Rank

366 of 456
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Satisfaction Score

Aspect Rank

103 of 456
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The Plough Inn Place

The Plough Inn is facing challenges in evolving its Place aspect, with a 6% decrease in customer satisfaction, dropping from 86% last year to 80% this year.

The Plough Inn Atmosphere and Décor

Aug '23Jul '24

Australia

The Plough Inn is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

433 of 456
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The Plough Inn Cleanliness and Hygiene

Aug '23Jul '24

Australia

The Plough Inn is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

316 of 418
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The Plough Inn Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

69 of 291
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The Plough Inn Options for different visitors

Aug '23Jul '24

Australia

The Plough Inn remains a consumer favourite, maintaining a consistent 67% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

428 of 456
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The Plough Inn Child-Friendly Conditions

Aug '23Jul '24

Australia

The Plough Inn is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

300 of 387
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The Plough Inn Comfort

Aug '23Jul '24

Australia

The Plough Inn remains a consumer favourite, maintaining a consistent 56% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

177 of 445
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The Plough Inn Venue Congestion

Aug '23Jul '24

Australia

The Plough Inn is still the go-to place for customers, as their Venue Congestion score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

79 of 395
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The Plough Inn Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

125 of 437
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The Plough Inn Pricing

The Plough Inn is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Pricing aspect satisfaction score, dropping from 57% to 55% this year.

The Plough Inn Price

Aug '23Jul '24

Australia

The Plough Inn has shown an increase in Price, with a jump from 52% last year to an impressive 53% this year.

Satisfaction Score

53%
1pp

Aspect Rank

257 of 456
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The Plough Inn Promotions

Aug '23Jul '24

Australia

The Plough Inn remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

256 of 374
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The Plough Inn Service

The Plough Inn continues to evolve, with a 5% increase in customer satisfaction of Service, climbing from 78% last year to 83% this year.

The Plough Inn Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

109 of 223
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The Plough Inn Dining Options

Aug '23Jul '24

Australia

Use Realytics to know more about The Plough Innlink

Satisfaction Score

Aspect Rank

217 of 456
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The Plough Inn Online Facilities

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

46 of 125
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The Plough Inn Waiting Time

Aug '23Jul '24

Australia

The Plough Inn is still the go-to place for customers, as their Waiting Time score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

175 of 456
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The Plough Inn Order Processing

Aug '23Jul '24

Australia

The Plough Inn remains a consumer favourite, maintaining a consistent 86% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

32 of 456
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The Plough Inn Staff

The Plough Inn has successfully improved guest experience, as their "Staff" satisfaction score jumped from 80% last year to an 86% this year.

The Plough Inn Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

197 of 366
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The Plough Inn Staff Friendliness

Aug '23Jul '24

Australia

The Plough Inn is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 87% last year to 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

339 of 456
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The Plough Inn Staff Attentiveness

Aug '23Jul '24

Australia

The Plough Inn is still the go-to place for customers, as their Staff Attentiveness score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

197 of 446
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The Plough Inn Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

132 of 178
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The Plough Inn Staff Members

Aug '23Jul '24

Australia

The Plough Inn remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

106 of 456
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