The Original Pancake Kitchen Brand Profile
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen has a much lower satisfaction score for its Service compared to its other aspects. However, The Original Pancake Kitchen has succeeded in its Food and Drinks aspect, with a 60% satisfaction score.
The Original Pancake Kitchen Satisfaction Trend
Feb '24 — Jul '24
Australia
The Original Pancake Kitchen's brand satisfaction has decreased compared to previous month and now stands at 44%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The Original Pancake Kitchen Food and Drinks
The Original Pancake Kitchen is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 62% last year to 60% this year.
The Original Pancake Kitchen Portion Size
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen remains a consumer favourite, maintaining a consistent 56% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Food Quality
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 32% last year to 24% this year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Menu Selection
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Dishes
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 59% last year to 58% this year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Drinks
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen remains a consumer favourite, maintaining a consistent 50% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Place
The Original Pancake Kitchen is still the go-to place for customers, as their Place score remains high at 46%, consistent with last year's score.
The Original Pancake Kitchen Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 4% decrease in customer satisfaction, dropping from 33% last year to 29% this year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Restrooms
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Options for different visitors
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Child-Friendly Conditions
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen remains a consumer favourite, maintaining a consistent 83% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Comfort
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is still the go-to place for customers, as their Comfort score remains high at 20%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Dining Area
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Service
The Original Pancake Kitchen is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 46% to 41% this year.
The Original Pancake Kitchen Opening Hours
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Dining Options
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Waiting Time
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is still the go-to place for customers, as their Waiting Time score remains high at 20%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Order Processing
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen remains a consumer favourite, maintaining a consistent 31% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Staff
The Original Pancake Kitchen is still the go-to place for customers, as their Staff score remains high at 51%, consistent with last year's score.
The Original Pancake Kitchen Staff Friendliness
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff Friendliness dropping from 70% last year to 67% this year.
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Staff Attentiveness
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
The Original Pancake Kitchen Staff Members
Aug '23 — Jul '24
Australia
The Original Pancake Kitchen remains a consumer favourite, maintaining a consistent 46% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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