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Reporting period: Aug '23Jul '24

The Orchard Overview

<10 Places
Cafe

Brand Satisfaction

62%

Country Rank

Australia
1 550 of 1 594

Category Rank

Cafe
177 of 183

Rating Score

2.9

Sales Power

Sales Index

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The Orchard Brand Profile

Aug '23Jul '24

Australia

The Orchard has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Orchard has succeeded in its Place aspect, with a 81% satisfaction score.

Place
81%
Location
73%
Staff
63%
Food and Drinks
61%
Service
51%
Pricing
26%
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The Orchard Satisfaction Trend

Feb '24Jul '24

Australia

The Orchard's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Orchard Food and Drinks

The Orchard remains a consumer favourite, maintaining a consistent 61% satisfaction score in Food and Drinks aspect for both this year and last year.

The Orchard Portion Size

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Portion Size score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

156 of 175
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The Orchard Food Quality

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 41% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

41%

Aspect Rank

151 of 183
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The Orchard Menu Selection

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Menu Selection score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

174 of 182
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The Orchard Dishes

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 51% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

51%

Aspect Rank

176 of 183
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The Orchard Drinks

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Drinks score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

161 of 182
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The Orchard Location

The Orchard remains a consumer favourite, maintaining a consistent 73% satisfaction score in Location aspect for both this year and last year.

The Orchard Parking

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Parking score remains high at 52%, consistent with last year's score.

Satisfaction Score

52%

Aspect Rank

99 of 147
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The Orchard Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

121 of 146
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The Orchard Views and Surroundings

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

97 of 135
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The Orchard Place

The Orchard remains a consumer favourite, maintaining a consistent 81% satisfaction score in Place aspect for both this year and last year.

The Orchard Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

93 of 183
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The Orchard Cleanliness and Hygiene

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

126 of 171
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The Orchard Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

83 of 111
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The Orchard Options for different visitors

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 84% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

132 of 176
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The Orchard Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

95 of 149
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The Orchard Comfort

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

109 of 168
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The Orchard Venue Congestion

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 42% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

37 of 162
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The Orchard Dining Area

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Dining Area score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

132 of 180
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The Orchard Work and study friendly

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

33 of 41
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The Orchard Pricing

The Orchard remains a consumer favourite, maintaining a consistent 26% satisfaction score in Pricing aspect for both this year and last year.

The Orchard Price

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Price score remains high at 23%, consistent with last year's score.

Satisfaction Score

23%

Aspect Rank

168 of 183
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The Orchard Promotions

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

66 of 94
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The Orchard Service

The Orchard is still the go-to place for customers, as their Service score remains high at 51%, consistent with last year's score.

The Orchard Billing and Payment

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 20% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

37 of 124
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The Orchard Opening Hours

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Opening Hours score remains high at 20%, consistent with last year's score.

Satisfaction Score

20%

Aspect Rank

38 of 115
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The Orchard Dining Options

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 79% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

79%

Aspect Rank

158 of 183
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The Orchard Waiting Time

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Waiting Time score remains high at 26%, consistent with last year's score.

Satisfaction Score

26%

Aspect Rank

163 of 182
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The Orchard Order Processing

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 33% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

144 of 180
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The Orchard Staff

The Orchard is still the go-to place for customers, as their Staff score remains high at 63%, consistent with last year's score.

The Orchard Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

107 of 126
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The Orchard Staff Friendliness

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 81% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

81%

Aspect Rank

144 of 183
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The Orchard Staff Attentiveness

Aug '23Jul '24

Australia

The Orchard is still the go-to place for customers, as their Staff Attentiveness score remains high at 32%, consistent with last year's score.

Satisfaction Score

32%

Aspect Rank

135 of 168
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The Orchard Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

12 of 64
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The Orchard Staff Members

Aug '23Jul '24

Australia

The Orchard remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

109 of 183
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