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Reporting period: Aug '23Jul '24

The Hungry Monkey Overview

<10 Places
Restaurant

Brand Satisfaction

84%
1pp

Country Rank

Australia
889 of 1 594

Category Rank

Restaurant
500 of 846

Rating Score

4.1

Sales Power

Sales Index

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The Hungry Monkey Brand Profile

Aug '23Jul '24

Australia

The Hungry Monkey has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Hungry Monkey has succeeded in its Staff aspect, with a 91% satisfaction score.

Staff
91%
Place
88%
4pp
Food and Drinks
85%
1pp
Service
76%
4pp
Pricing
54%
14pp
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The Hungry Monkey Satisfaction Trend

Feb '24Jul '24

Australia

The Hungry Monkey's brand satisfaction has increased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Hungry Monkey Food and Drinks

The Hungry Monkey is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.

The Hungry Monkey Portion Size

Aug '23Jul '24

Australia

The Hungry Monkey remains a consumer favourite, maintaining a consistent 70% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

70%

Aspect Rank

589 of 838
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The Hungry Monkey Food Quality

Aug '23Jul '24

Australia

The Hungry Monkey has shown an increase in Food Quality, with a jump from 65% last year to an impressive 74% this year.

Satisfaction Score

74%
9pp

Aspect Rank

297 of 846
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Satisfaction Score

Aspect Rank

427 of 845
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The Hungry Monkey Dishes

Aug '23Jul '24

Australia

The Hungry Monkey is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 81% last year to 78% this year.

Satisfaction Score

78%
3pp

Aspect Rank

524 of 846
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The Hungry Monkey Drinks

Aug '23Jul '24

Australia

The Hungry Monkey is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 96% last year to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

451 of 821
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The Hungry Monkey Place

The Hungry Monkey continues to evolve, with a 4% increase in customer satisfaction of Place, climbing from 84% last year to 88% this year.

The Hungry Monkey Atmosphere and Décor

Aug '23Jul '24

Australia

The Hungry Monkey is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

514 of 845
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The Hungry Monkey Cleanliness and Hygiene

Aug '23Jul '24

Australia

Use Realytics to know more about The Hungry Monkeylink

Satisfaction Score

Aspect Rank

780 of 798
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The Hungry Monkey Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

47 of 476
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The Hungry Monkey Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

406 of 838
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The Hungry Monkey Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

168 of 694
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The Hungry Monkey Comfort

Aug '23Jul '24

Australia

The Hungry Monkey is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

216 of 740
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The Hungry Monkey Venue Congestion

Aug '23Jul '24

Australia

The Hungry Monkey remains a consumer favourite, maintaining a consistent 20% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

298 of 686
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The Hungry Monkey Dining Area

Aug '23Jul '24

Australia

The Hungry Monkey is still the go-to place for customers, as their Dining Area score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

244 of 771
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The Hungry Monkey Pricing

The Hungry Monkey has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 40% last year to an 54% this year.

The Hungry Monkey Price

Aug '23Jul '24

Australia

The Hungry Monkey continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 40% to 54% this year.

Satisfaction Score

54%
14pp

Aspect Rank

511 of 846
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The Hungry Monkey Service

The Hungry Monkey is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 80% last year to 76% this year.

The Hungry Monkey Billing and Payment

Aug '23Jul '24

Australia

The Hungry Monkey remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

93 of 586
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The Hungry Monkey Dining Options

Aug '23Jul '24

Australia

Use Realytics to know more about The Hungry Monkeylink

Satisfaction Score

Aspect Rank

268 of 846
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The Hungry Monkey Online Facilities

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

24 of 250
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The Hungry Monkey Waiting Time

Aug '23Jul '24

Australia

The Hungry Monkey is facing challenges in maintaining its customer experience, with a noticeable 23% decrease in their Waiting Time aspect satisfaction score, dropping from 47% to 24% this year.

Satisfaction Score

24%
24pp

Aspect Rank

787 of 842
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The Hungry Monkey Order Processing

Aug '23Jul '24

Australia

The Hungry Monkey is still the go-to place for customers, as their Order Processing score remains high at 42%, consistent with last year's score.

Satisfaction Score

42%

Aspect Rank

607 of 843
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The Hungry Monkey Staff

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The Hungry Monkey Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

290 of 653
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The Hungry Monkey Staff Friendliness

Aug '23Jul '24

Australia

The Hungry Monkey is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

373 of 846
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The Hungry Monkey Staff Attentiveness

Aug '23Jul '24

Australia

The Hungry Monkey remains a consumer favourite, maintaining a consistent 57% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

569 of 800
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The Hungry Monkey Staff Avaliability

Aug '23Jul '24

Australia

Use Realytics to know more about The Hungry Monkeylink

Satisfaction Score

Aspect Rank

203 of 280
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The Hungry Monkey Staff Members

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

151 of 845
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