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Reporting period: Aug '23Jul '24

The Belvedere Hotel Overview

<10 Places
Bar and Pub

Brand Satisfaction

70%
4pp

Country Rank

Australia
1 467 of 1 594

Category Rank

Bar and Pub
425 of 456

Rating Score

3.3

Sales Power

Sales Index

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The Belvedere Hotel Brand Profile

Aug '23Jul '24

Australia

The Belvedere Hotel has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Belvedere Hotel has succeeded in its Location aspect, with a 93% satisfaction score.

Location
93%
Place
81%
5pp
Staff
72%
11pp
Service
72%
4pp
Food and Drinks
65%
2pp
Pricing
37%
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The Belvedere Hotel Satisfaction Trend

Feb '24Jul '24

Australia

The Belvedere Hotel's brand satisfaction has increased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Belvedere Hotel Food and Drinks

The Belvedere Hotel is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 67% last year to 65% this year.

The Belvedere Hotel Portion Size

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

265 of 443
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The Belvedere Hotel Food Quality

Aug '23Jul '24

Australia

The Belvedere Hotel is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 37% this year.

Satisfaction Score

37%
4pp

Aspect Rank

401 of 456
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The Belvedere Hotel Menu Selection

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Menu Selection score remains high at 70%, consistent with last year's score.

Satisfaction Score

70%

Aspect Rank

410 of 455
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The Belvedere Hotel Dishes

Aug '23Jul '24

Australia

The Belvedere Hotel has shown an increase in Dishes, with a jump from 56% last year to an impressive 61% this year.

Satisfaction Score

61%
5pp

Aspect Rank

375 of 456
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The Belvedere Hotel Drinks

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 73% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

396 of 456
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The Belvedere Hotel Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

33 of 182
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The Belvedere Hotel Location

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The Belvedere Hotel Parking

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Parking score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

191 of 324
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The Belvedere Hotel Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

299 of 387
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The Belvedere Hotel Views and Surroundings

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

307 of 352
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The Belvedere Hotel Place

The Belvedere Hotel is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 86% last year to 81% this year.

The Belvedere Hotel Atmosphere and Décor

Aug '23Jul '24

Australia

The Belvedere Hotel is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

354 of 456
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The Belvedere Hotel Cleanliness and Hygiene

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 56% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

252 of 418
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The Belvedere Hotel Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

169 of 291
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The Belvedere Hotel Options for different visitors

Aug '23Jul '24

Australia

The Belvedere Hotel is facing challenges in evolving its Options for different visitors aspect, with a 6% decrease in customer satisfaction, dropping from 94% last year to 88% this year.

Satisfaction Score

88%
6pp

Aspect Rank

318 of 456
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The Belvedere Hotel Child-Friendly Conditions

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

284 of 387
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The Belvedere Hotel Comfort

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 82% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

88 of 445
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The Belvedere Hotel Venue Congestion

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Venue Congestion score remains high at 24%, consistent with last year's score.

Satisfaction Score

24%

Aspect Rank

177 of 395
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The Belvedere Hotel Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

162 of 437
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The Belvedere Hotel Pricing

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 37% satisfaction score in Pricing aspect for both this year and last year.

The Belvedere Hotel Price

Aug '23Jul '24

Australia

The Belvedere Hotel is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Price aspect satisfaction score, dropping from 38% to 35% this year.

Satisfaction Score

35%
3pp

Aspect Rank

370 of 456
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The Belvedere Hotel Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

182 of 374
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The Belvedere Hotel Service

The Belvedere Hotel is losing some of its appeal, with a concerning 4% decrease in satisfaction for Service dropping from 76% last year to 72% this year.

The Belvedere Hotel Billing and Payment

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

47 of 289
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The Belvedere Hotel Opening Hours

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 33% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

39 of 223
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The Belvedere Hotel Dining Options

Aug '23Jul '24

Australia

The Belvedere Hotel continues to evolve, with a 4% increase in customer satisfaction of Dining Options, climbing from 80% last year to 84% this year.

Satisfaction Score

84%
4pp

Aspect Rank

378 of 456
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The Belvedere Hotel Online Facilities

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Online Facilities score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

32 of 125
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The Belvedere Hotel Waiting Time

Aug '23Jul '24

Australia

The Belvedere Hotel is struggling to meet customer expectations, with a 30% decrease in satisfaction in Waiting Time aspect, falling from 84% last year to 54% this year.

Satisfaction Score

54%
30pp

Aspect Rank

224 of 456
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The Belvedere Hotel Order Processing

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 65% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

150 of 456
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The Belvedere Hotel Staff

The Belvedere Hotel is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 83% last year to 72% this year.

The Belvedere Hotel Staff Competence

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Staff Competence score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

260 of 366
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The Belvedere Hotel Staff Friendliness

Aug '23Jul '24

Australia

The Belvedere Hotel is facing challenges in evolving its Staff Friendliness aspect, with a 8% decrease in customer satisfaction, dropping from 94% last year to 86% this year.

Satisfaction Score

86%
8pp

Aspect Rank

301 of 456
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The Belvedere Hotel Staff Attentiveness

Aug '23Jul '24

Australia

The Belvedere Hotel remains a consumer favourite, maintaining a consistent 63% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

288 of 446
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The Belvedere Hotel Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

6 of 178
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The Belvedere Hotel Staff Members

Aug '23Jul '24

Australia

The Belvedere Hotel is still the go-to place for customers, as their Staff Members score remains high at 58%, consistent with last year's score.

Satisfaction Score

58%

Aspect Rank

383 of 456
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