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Reporting period: Aug '23Jul '24

Thai Alley Overview

<10 Places
Restaurant

Brand Satisfaction

91%
4pp

Country Rank

Australia
401 of 1 594

Category Rank

Restaurant
251 of 846

Rating Score

4.3

Sales Power

Sales Index

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Thai Alley Brand Profile

Aug '23Jul '24

Australia

Thai Alley has a much lower satisfaction score for its Pricing compared to its other aspects. However, Thai Alley has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
Staff
92%
2pp
Food and Drinks
91%
Service
90%
14pp
Pricing
56%
21pp
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Thai Alley Satisfaction Trend

Feb '24Jul '24

Australia

Thai Alley's brand satisfaction has decreased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Thai Alley Food and Drinks

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Thai Alley Portion Size

Aug '23Jul '24

Australia

Thai Alley remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

554 of 838
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Thai Alley Food Quality

Aug '23Jul '24

Australia

Thai Alley is losing some of its appeal, with a concerning 19% decrease in satisfaction for Food Quality dropping from 82% last year to 63% this year.

Satisfaction Score

63%
19pp

Aspect Rank

453 of 846
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Thai Alley Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

198 of 845
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Thai Alley Dishes

Aug '23Jul '24

Australia

Thai Alley is still the go-to place for customers, as their Dishes score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

356 of 846
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Thai Alley Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

174 of 821
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Satisfaction Score

Aspect Rank

177 of 703
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Thai Alley Place

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Thai Alley Atmosphere and Décor

Aug '23Jul '24

Australia

Thai Alley is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

426 of 845
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Thai Alley Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

204 of 798
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Thai Alley Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

422 of 838
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Thai Alley Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

160 of 694
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Thai Alley Venue Congestion

Aug '23Jul '24

Australia

Thai Alley remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

275 of 686
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Thai Alley Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

175 of 771
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Thai Alley Pricing

Thai Alley has shown an increase in Pricing, with a jump from 35% last year to an impressive 56% this year.

Thai Alley Price

Aug '23Jul '24

Australia

Thai Alley continues to evolve, with a 11% increase in customer satisfaction of Price, climbing from 35% last year to 46% this year.

Satisfaction Score

46%
11pp

Aspect Rank

587 of 846
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Thai Alley Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

218 of 626
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Thai Alley Service

Thai Alley is one of the most promising brand to delight customers. Use Realytics to know more

Thai Alley Billing and Payment

Aug '23Jul '24

Australia

Thai Alley is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

86 of 586
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Thai Alley Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

200 of 474
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Thai Alley Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

116 of 846
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Thai Alley Online Facilities

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

23 of 250
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Thai Alley Waiting Time

Aug '23Jul '24

Australia

Thai Alley remains a consumer favourite, maintaining a consistent 75% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

249 of 842
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Thai Alley Order Processing

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

62 of 843
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Thai Alley Staff

Thai Alley is one of the most promising brand to delight customers. Use Realytics to know more

Thai Alley Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

187 of 653
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Thai Alley Staff Friendliness

Aug '23Jul '24

Australia

Thai Alley is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

438 of 846
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Thai Alley Staff Attentiveness

Aug '23Jul '24

Australia

Thai Alley is still the go-to place for customers, as their Staff Attentiveness score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

491 of 800
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Thai Alley Staff Members

Aug '23Jul '24

Australia

Thai Alley remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

493 of 845
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