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Reporting period: Aug '23Jul '24

Sushi Hotaru Overview

<10 Places
Restaurant

Brand Satisfaction

80%
5pp

Country Rank

Australia
1 103 of 1 594

Category Rank

Restaurant
602 of 846

Rating Score

3.9

Sales Power

Sales Index

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Sushi Hotaru Brand Profile

Aug '23Jul '24

Australia

Sushi Hotaru has a much lower satisfaction score for its Service compared to its other aspects. However, Sushi Hotaru has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks
83%
4pp
Pricing
79%
13pp
Place
77%
9pp
Staff
77%
Service
74%
4pp
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Sushi Hotaru Satisfaction Trend

Feb '24Jul '24

Australia

Sushi Hotaru's brand satisfaction has increased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sushi Hotaru Food and Drinks

Sushi Hotaru has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 83% this year.

Sushi Hotaru Portion Size

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

716 of 838
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Satisfaction Score

Aspect Rank

48 of 846
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Sushi Hotaru Menu Selection

Aug '23Jul '24

Australia

Sushi Hotaru is still the go-to place for customers, as their Menu Selection score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

785 of 845
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Sushi Hotaru Dishes

Aug '23Jul '24

Australia

Sushi Hotaru is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dishes dropping from 82% last year to 78% this year.

Satisfaction Score

78%
4pp

Aspect Rank

523 of 846
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Sushi Hotaru Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

772 of 821
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Sushi Hotaru Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

73 of 703
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Sushi Hotaru Place

Sushi Hotaru continues to evolve, with a 9% increase in customer satisfaction of Place, climbing from 68% last year to 77% this year.

Sushi Hotaru Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

699 of 845
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Sushi Hotaru Cleanliness and Hygiene

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 83% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

333 of 798
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Sushi Hotaru Options for different visitors

Aug '23Jul '24

Australia

Sushi Hotaru is still the go-to place for customers, as their Options for different visitors score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

718 of 838
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Sushi Hotaru Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

266 of 694
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Sushi Hotaru Comfort

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 75% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

178 of 740
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Sushi Hotaru Venue Congestion

Aug '23Jul '24

Australia

Sushi Hotaru is still the go-to place for customers, as their Venue Congestion score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

271 of 686
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Sushi Hotaru Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

724 of 771
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Sushi Hotaru Pricing

Sushi Hotaru has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 66% last year to an 79% this year.

Sushi Hotaru Price

Aug '23Jul '24

Australia

Sushi Hotaru continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 66% to 79% this year.

Satisfaction Score

79%
13pp

Aspect Rank

248 of 846
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Sushi Hotaru Promotions

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

432 of 626
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Sushi Hotaru Service

Sushi Hotaru has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Service rising from 70% to 74% this year.

Sushi Hotaru Billing and Payment

Aug '23Jul '24

Australia

Sushi Hotaru is still the go-to place for customers, as their Billing and Payment score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

74 of 586
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Sushi Hotaru Opening Hours

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 50% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

114 of 474
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Sushi Hotaru Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

143 of 846
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Sushi Hotaru Waiting Time

Aug '23Jul '24

Australia

Sushi Hotaru is still the go-to place for customers, as their Waiting Time score remains high at 65%, consistent with last year's score.

Satisfaction Score

65%

Aspect Rank

370 of 842
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Sushi Hotaru Order Processing

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 80% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

124 of 843
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Sushi Hotaru Staff

Sushi Hotaru is still the go-to place for customers, as their Staff score remains high at 77%, consistent with last year's score.

Sushi Hotaru Staff Friendliness

Aug '23Jul '24

Australia

Sushi Hotaru remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

686 of 846
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Sushi Hotaru Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

128 of 800
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