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Reporting period: Aug '23Jul '24

Star Buffet Overview

<10 Places
Buffet

Brand Satisfaction

68%
9pp

Country Rank

Australia
1 501 of 1 594

Category Rank

Buffet
16 of 16

Rating Score

3.3

Sales Power

Sales Index

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Star Buffet Brand Profile

Aug '23Jul '24

Australia

Star Buffet has a much lower satisfaction score for its Service compared to its other aspects. However, Star Buffet has succeeded in its Pricing aspect, with a 85% satisfaction score.

Pricing
85%
7pp
Place
69%
8pp
Staff
67%
15pp
Food and Drinks
66%
13pp
Service
62%
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Star Buffet Satisfaction Trend

Feb '24Jul '24

Australia

Star Buffet's brand satisfaction has increased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Star Buffet Food and Drinks

Star Buffet is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 79% last year to 66% this year.

Star Buffet Portion Size

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

14 of 16
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Star Buffet Food Quality

Aug '23Jul '24

Australia

Star Buffet is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 39% last year to 31% this year.

Satisfaction Score

31%
8pp

Aspect Rank

16 of 16
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Star Buffet Menu Selection

Aug '23Jul '24

Australia

Star Buffet is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 99% last year to 89% this year.

Satisfaction Score

89%
10pp

Aspect Rank

8 of 16
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Star Buffet Dishes

Aug '23Jul '24

Australia

Star Buffet is facing challenges in evolving its Dishes aspect, with a 17% decrease in customer satisfaction, dropping from 81% last year to 64% this year.

Satisfaction Score

64%
17pp

Aspect Rank

14 of 16
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Star Buffet Drinks

Aug '23Jul '24

Australia

Star Buffet is still the go-to place for customers, as their Drinks score remains high at 55%, consistent with last year's score.

Satisfaction Score

55%

Aspect Rank

12 of 16
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Star Buffet Cuisines

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 71% satisfaction score in Cuisines aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

11 of 12
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Star Buffet Place

Star Buffet is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Place aspect satisfaction score, dropping from 77% to 69% this year.

Star Buffet Atmosphere and Décor

Aug '23Jul '24

Australia

Star Buffet is still the go-to place for customers, as their Atmosphere and Décor score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

16 of 16
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Star Buffet Cleanliness and Hygiene

Aug '23Jul '24

Australia

Star Buffet is losing some of its appeal, with a concerning 16% decrease in satisfaction for Cleanliness and Hygiene dropping from 75% last year to 59% this year.

Satisfaction Score

59%
16pp

Aspect Rank

8 of 16
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Star Buffet Restrooms

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 67% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

4 of 12
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Star Buffet Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

6 of 16
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Star Buffet Child-Friendly Conditions

Aug '23Jul '24

Australia

Star Buffet is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

10 of 15
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Star Buffet Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

15 of 15
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Star Buffet Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

9 of 13
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Star Buffet Dining Area

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

3 of 16
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Star Buffet Pricing

Star Buffet has shown an increase in Pricing, with a jump from 78% last year to an impressive 85% this year.

Star Buffet Price

Aug '23Jul '24

Australia

Star Buffet continues to evolve, with a 7% increase in customer satisfaction of Price, climbing from 78% last year to 85% this year.

Satisfaction Score

85%
7pp

Aspect Rank

7 of 16
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Star Buffet Service

Star Buffet is still the go-to place for customers, as their Service score remains high at 62%, consistent with last year's score.

Star Buffet Billing and Payment

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

5 of 14
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Star Buffet Dining Options

Aug '23Jul '24

Australia

Star Buffet is still the go-to place for customers, as their Dining Options score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

14 of 16
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Star Buffet Waiting Time

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 33% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

14 of 16
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Star Buffet Order Processing

Aug '23Jul '24

Australia

Star Buffet is still the go-to place for customers, as their Order Processing score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

4 of 16
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Star Buffet Staff

Star Buffet is struggling to meet customer expectations, with a 15% decrease in satisfaction in Staff aspect, falling from 82% last year to 67% this year.

Star Buffet Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

6 of 12
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Star Buffet Staff Friendliness

Aug '23Jul '24

Australia

Star Buffet is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 77% last year to 59% this year.

Satisfaction Score

59%
18pp

Aspect Rank

15 of 16
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Star Buffet Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

16 of 16
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Star Buffet Staff Members

Aug '23Jul '24

Australia

Star Buffet remains a consumer favourite, maintaining a consistent 64% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

64%

Aspect Rank

10 of 16
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