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Reporting period: Aug '23Jul '24

St Louis Overview

<10 Places
Cafe

Brand Satisfaction

81%

Country Rank

Australia
1 081 of 1 594

Category Rank

Cafe
118 of 183

Rating Score

3.9

Sales Power

Sales Index

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St Louis Brand Profile

Aug '23Jul '24

Australia

St Louis has a much lower satisfaction score for its Place compared to its other aspects. However, St Louis has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
1pp
Staff
79%
3pp
Service
77%
Place
73%
3pp
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St Louis Satisfaction Trend

Feb '24Jul '24

Australia

St Louis's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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St Louis Food and Drinks

St Louis is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.

St Louis Portion Size

Aug '23Jul '24

Australia

St Louis remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

145 of 175
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St Louis Food Quality

Aug '23Jul '24

Australia

St Louis has shown an increase in Food Quality, with a jump from 47% last year to an impressive 61% this year.

Satisfaction Score

61%
14pp

Aspect Rank

97 of 183
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St Louis Menu Selection

Aug '23Jul '24

Australia

St Louis is still the go-to place for customers, as their Menu Selection score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

178 of 182
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St Louis Dishes

Aug '23Jul '24

Australia

St Louis is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 85% last year to 83% this year.

Satisfaction Score

83%
2pp

Aspect Rank

87 of 183
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Satisfaction Score

Aspect Rank

78 of 182
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St Louis Place

St Louis continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 70% last year to 73% this year.

Satisfaction Score

Aspect Rank

26 of 183
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St Louis Cleanliness and Hygiene

Aug '23Jul '24

Australia

St Louis remains a consumer favourite, maintaining a consistent 36% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

133 of 171
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St Louis Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

34 of 111
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St Louis Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

87 of 176
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St Louis Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

43 of 149
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St Louis Comfort

Aug '23Jul '24

Australia

St Louis is still the go-to place for customers, as their Comfort score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

54 of 168
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St Louis Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

139 of 162
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St Louis Dining Area

Aug '23Jul '24

Australia

St Louis remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

73 of 180
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St Louis Work and study friendly

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

11 of 41
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St Louis Service

St Louis is still the go-to place for customers, as their Service score remains high at 77%, consistent with last year's score.

St Louis Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

64 of 124
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St Louis Opening Hours

Aug '23Jul '24

Australia

St Louis remains a consumer favourite, maintaining a consistent 71% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

19 of 115
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St Louis Dining Options

Aug '23Jul '24

Australia

St Louis is still the go-to place for customers, as their Dining Options score remains high at 85%, consistent with last year's score.

Satisfaction Score

85%

Aspect Rank

139 of 183
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St Louis Waiting Time

Aug '23Jul '24

Australia

St Louis remains a consumer favourite, maintaining a consistent 53% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

96 of 182
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St Louis Order Processing

Aug '23Jul '24

Australia

St Louis is still the go-to place for customers, as their Order Processing score remains high at 27%, consistent with last year's score.

Satisfaction Score

27%

Aspect Rank

153 of 180
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St Louis Staff

St Louis is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 82% last year to 79% this year.

St Louis Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

109 of 126
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St Louis Staff Friendliness

Aug '23Jul '24

Australia

St Louis is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

90 of 183
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St Louis Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

159 of 168
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St Louis Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

45 of 64
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St Louis Staff Members

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

46 of 183
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