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Reporting period: Aug '23Jul '24

St Bernards Hotel Overview

<10 Places
Bar and Pub

Brand Satisfaction

84%
9pp

Country Rank

Australia
851 of 1 594

Category Rank

Bar and Pub
226 of 456

Rating Score

4

Sales Power

Sales Index

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St Bernards Hotel Brand Profile

Aug '23Jul '24

Australia

St Bernards Hotel has a much lower satisfaction score for its Service compared to its other aspects. However, St Bernards Hotel has succeeded in its Location aspect, with a 99% satisfaction score.

Location
99%
1pp
Place
92%
10pp
Staff
90%
3pp
Food and Drinks
78%
13pp
Service
74%
1pp
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St Bernards Hotel Satisfaction Trend

Feb '24Jul '24

Australia

St Bernards Hotel's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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St Bernards Hotel Food and Drinks

St Bernards Hotel has shown an increase in Food and Drinks, with a jump from 65% last year to an impressive 78% this year.

St Bernards Hotel Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

59 of 443
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St Bernards Hotel Food Quality

Aug '23Jul '24

Australia

St Bernards Hotel continues to evolve, with a 17% increase in customer satisfaction of Food Quality, climbing from 37% last year to 54% this year.

Satisfaction Score

54%
17pp

Aspect Rank

289 of 456
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St Bernards Hotel Menu Selection

Aug '23Jul '24

Australia

St Bernards Hotel remains a consumer favourite, maintaining a consistent 87% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

266 of 455
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St Bernards Hotel Dishes

Aug '23Jul '24

Australia

St Bernards Hotel has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 46% last year to an 59% this year.

Satisfaction Score

59%
13pp

Aspect Rank

395 of 456
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St Bernards Hotel Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

43 of 456
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St Bernards Hotel Location

St Bernards Hotel is one of the most promising brand to delight customers. Use Realytics to know more

St Bernards Hotel Parking

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

138 of 324
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St Bernards Hotel Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

210 of 387
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St Bernards Hotel Views and Surroundings

Aug '23Jul '24

Australia

St Bernards Hotel is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

198 of 352
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St Bernards Hotel Ease to Find

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

103 of 120
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St Bernards Hotel Place

St Bernards Hotel is one of the most promising brand to delight customers. Use Realytics to know more

St Bernards Hotel Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

80 of 456
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St Bernards Hotel Cleanliness and Hygiene

Aug '23Jul '24

Australia

St Bernards Hotel is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

206 of 418
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St Bernards Hotel Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

188 of 456
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St Bernards Hotel Child-Friendly Conditions

Aug '23Jul '24

Australia

St Bernards Hotel remains a consumer favourite, maintaining a consistent 67% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

281 of 387
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St Bernards Hotel Comfort

Aug '23Jul '24

Australia

St Bernards Hotel is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

134 of 445
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St Bernards Hotel Venue Congestion

Aug '23Jul '24

Australia

St Bernards Hotel remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

134 of 395
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St Bernards Hotel Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

64 of 437
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St Bernards Hotel Service

St Bernards Hotel continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 73% to 74% this year.

Satisfaction Score

Aspect Rank

271 of 456
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St Bernards Hotel Waiting Time

Aug '23Jul '24

Australia

St Bernards Hotel is still the go-to place for customers, as their Waiting Time score remains high at 36%, consistent with last year's score.

Satisfaction Score

36%

Aspect Rank

333 of 456
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St Bernards Hotel Order Processing

Aug '23Jul '24

Australia

St Bernards Hotel remains a consumer favourite, maintaining a consistent 67% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

126 of 456
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St Bernards Hotel Staff

St Bernards Hotel has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff rising from 87% to 90% this year.

St Bernards Hotel Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

123 of 366
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Satisfaction Score

Aspect Rank

171 of 456
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St Bernards Hotel Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

62 of 446
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St Bernards Hotel Staff Members

Aug '23Jul '24

Australia

St Bernards Hotel is still the go-to place for customers, as their Staff Members score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

262 of 456
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