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Reporting period: Aug '23Jul '24

Soi 38 Melbourne Overview

<10 Places
Restaurant

Brand Satisfaction

75%
5pp

Country Rank

Australia
1 351 of 1 594

Category Rank

Restaurant
717 of 846

Rating Score

4.1

Sales Power

Sales Index

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Soi 38 Melbourne Brand Profile

Aug '23Jul '24

Australia

Soi 38 Melbourne has a much lower satisfaction score for its Place compared to its other aspects. However, Soi 38 Melbourne has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
1pp
Pricing
76%
1pp
Staff
73%
23pp
Service
67%
9pp
Place
56%
7pp
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Soi 38 Melbourne Satisfaction Trend

Feb '24Jul '24

Australia

Soi 38 Melbourne's brand satisfaction has decreased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Soi 38 Melbourne Food and Drinks

Soi 38 Melbourne has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 78% this year.

Soi 38 Melbourne Portion Size

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 40% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

760 of 838
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Soi 38 Melbourne Food Quality

Aug '23Jul '24

Australia

Soi 38 Melbourne continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 49% last year to 53% this year.

Satisfaction Score

53%
4pp

Aspect Rank

602 of 846
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Soi 38 Melbourne Menu Selection

Aug '23Jul '24

Australia

Soi 38 Melbourne is still the go-to place for customers, as their Menu Selection score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

817 of 845
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Soi 38 Melbourne Dishes

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 76% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

76%

Aspect Rank

558 of 846
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Satisfaction Score

Aspect Rank

371 of 821
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Satisfaction Score

Aspect Rank

478 of 703
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Soi 38 Melbourne Place

Soi 38 Melbourne has successfully improved guest experience, as their "Place" satisfaction score jumped from 49% last year to an 56% this year.

Soi 38 Melbourne Atmosphere and Décor

Aug '23Jul '24

Australia

Soi 38 Melbourne is still the go-to place for customers, as their Atmosphere and Décor score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

825 of 845
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Soi 38 Melbourne Cleanliness and Hygiene

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 35% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

35%

Aspect Rank

662 of 798
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Soi 38 Melbourne Options for different visitors

Aug '23Jul '24

Australia

Use Realytics to know more about Soi 38 Melbournelink

Satisfaction Score

Aspect Rank

414 of 838
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Soi 38 Melbourne Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

569 of 694
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Soi 38 Melbourne Comfort

Aug '23Jul '24

Australia

Soi 38 Melbourne is still the go-to place for customers, as their Comfort score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

466 of 740
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Soi 38 Melbourne Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

349 of 686
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Soi 38 Melbourne Dining Area

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 33% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

579 of 771
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Soi 38 Melbourne Pricing

Soi 38 Melbourne continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 75% to 76% this year.

Soi 38 Melbourne Price

Aug '23Jul '24

Australia

Soi 38 Melbourne is still the go-to place for customers, as their Price score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

290 of 846
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Soi 38 Melbourne Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

370 of 626
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Soi 38 Melbourne Service

Soi 38 Melbourne has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Service rising from 58% to 67% this year.

Soi 38 Melbourne Billing and Payment

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 67% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

77 of 586
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Soi 38 Melbourne Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

481 of 846
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Soi 38 Melbourne Waiting Time

Aug '23Jul '24

Australia

Soi 38 Melbourne has shown an increase in Waiting Time, with a jump from 60% last year to an impressive 63% this year.

Satisfaction Score

63%
3pp

Aspect Rank

394 of 842
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Soi 38 Melbourne Order Processing

Aug '23Jul '24

Australia

Soi 38 Melbourne is still the go-to place for customers, as their Order Processing score remains high at 62%, consistent with last year's score.

Satisfaction Score

62%

Aspect Rank

331 of 843
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Soi 38 Melbourne Staff

Soi 38 Melbourne continues to evolve, with a 23% increase in customer satisfaction of Staff, climbing from 50% last year to 73% this year.

Soi 38 Melbourne Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

289 of 653
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Soi 38 Melbourne Staff Friendliness

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

687 of 846
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Soi 38 Melbourne Staff Attentiveness

Aug '23Jul '24

Australia

Soi 38 Melbourne is still the go-to place for customers, as their Staff Attentiveness score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

542 of 800
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Soi 38 Melbourne Staff Members

Aug '23Jul '24

Australia

Soi 38 Melbourne remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

726 of 845
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