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Reporting period: Aug '23Jul '24

Shoal Bay Country Club Overview

<10 Places
Bar and Pub

Brand Satisfaction

75%
5pp

Country Rank

Australia
1 355 of 1 594

Category Rank

Bar and Pub
391 of 456

Rating Score

3.5

Sales Power

Sales Index

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Shoal Bay Country Club Brand Profile

Aug '23Jul '24

Australia

Shoal Bay Country Club has a much lower satisfaction score for its Staff compared to its other aspects. However, Shoal Bay Country Club has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
3pp
Place
92%
Food and Drinks
74%
4pp
Service
72%
9pp
Staff
60%
10pp
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Shoal Bay Country Club Satisfaction Trend

Feb '24Jul '24

Australia

Shoal Bay Country Club's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Shoal Bay Country Club Food and Drinks

Shoal Bay Country Club is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 78% last year to 74% this year.

Shoal Bay Country Club Portion Size

Aug '23Jul '24

Australia

Shoal Bay Country Club remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

320 of 443
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Shoal Bay Country Club Food Quality

Aug '23Jul '24

Australia

Shoal Bay Country Club has shown an increase in Food Quality, with a jump from 48% last year to an impressive 50% this year.

Satisfaction Score

50%
2pp

Aspect Rank

317 of 456
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Shoal Bay Country Club Menu Selection

Aug '23Jul '24

Australia

Shoal Bay Country Club is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

239 of 455
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Shoal Bay Country Club Dishes

Aug '23Jul '24

Australia

Shoal Bay Country Club continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 69% last year to 70% this year.

Satisfaction Score

70%
1pp

Aspect Rank

293 of 456
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Shoal Bay Country Club Drinks

Aug '23Jul '24

Australia

Shoal Bay Country Club has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 73% last year to an 84% this year.

Satisfaction Score

84%
11pp

Aspect Rank

309 of 456
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Shoal Bay Country Club Location

Shoal Bay Country Club is one of the most promising brand to delight customers. Use Realytics to know more

Shoal Bay Country Club Parking

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

160 of 324
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Shoal Bay Country Club Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

327 of 387
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Shoal Bay Country Club Views and Surroundings

Aug '23Jul '24

Australia

Shoal Bay Country Club is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

247 of 352
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Shoal Bay Country Club Place

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Shoal Bay Country Club Atmosphere and Décor

Aug '23Jul '24

Australia

Shoal Bay Country Club is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

243 of 456
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Shoal Bay Country Club Cleanliness and Hygiene

Aug '23Jul '24

Australia

Shoal Bay Country Club remains a consumer favourite, maintaining a consistent 75% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

171 of 418
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Shoal Bay Country Club Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

50 of 291
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Shoal Bay Country Club Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

173 of 456
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Shoal Bay Country Club Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

40 of 387
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Shoal Bay Country Club Comfort

Aug '23Jul '24

Australia

Shoal Bay Country Club is still the go-to place for customers, as their Comfort score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

108 of 445
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Shoal Bay Country Club Venue Congestion

Aug '23Jul '24

Australia

Shoal Bay Country Club remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

127 of 395
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Shoal Bay Country Club Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

135 of 437
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Shoal Bay Country Club Service

Shoal Bay Country Club is struggling to meet customer expectations, with a 9% decrease in satisfaction in Service aspect, falling from 81% last year to 72% this year.

Shoal Bay Country Club Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

132 of 289
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Satisfaction Score

Aspect Rank

78 of 456
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Shoal Bay Country Club Waiting Time

Aug '23Jul '24

Australia

Shoal Bay Country Club is still the go-to place for customers, as their Waiting Time score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

145 of 456
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Shoal Bay Country Club Order Processing

Aug '23Jul '24

Australia

Shoal Bay Country Club remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

252 of 456
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Shoal Bay Country Club Staff

Shoal Bay Country Club is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 70% last year to 60% this year.

Shoal Bay Country Club Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

335 of 366
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Shoal Bay Country Club Staff Friendliness

Aug '23Jul '24

Australia

Shoal Bay Country Club continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 57% to 59% this year.

Satisfaction Score

59%
2pp

Aspect Rank

438 of 456
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Shoal Bay Country Club Staff Members

Aug '23Jul '24

Australia

Shoal Bay Country Club is still the go-to place for customers, as their Staff Members score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

391 of 456
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