Shanghai Street Brand Profile
Aug '23 — Jul '24
Australia
Shanghai Street has a much lower satisfaction score for its Place compared to its other aspects. However, Shanghai Street has succeeded in its Pricing aspect, with a 81% satisfaction score.
Shanghai Street Satisfaction Trend
Feb '24 — Jul '24
Australia
Shanghai Street's brand satisfaction has decreased compared to previous month and now stands at 62%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Shanghai Street Food and Drinks
Shanghai Street has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 75% this year.
Shanghai Street Portion Size
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Shanghai Street Food Quality
Aug '23 — Jul '24
Australia
Shanghai Street remains a consumer favourite, maintaining a consistent 51% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Shanghai Street Menu Selection
Aug '23 — Jul '24
Australia
Shanghai Street is still the go-to place for customers, as their Menu Selection score remains high at 71%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Shanghai Street Dishes
Aug '23 — Jul '24
Australia
Shanghai Street continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 72% last year to 76% this year.
Satisfaction Score
Aspect Rank
Shanghai Street Drinks
Aug '23 — Jul '24
Australia
Shanghai Street remains a consumer favourite, maintaining a consistent 57% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Shanghai Street Place
Shanghai Street has successfully improved guest experience, as their "Place" satisfaction score jumped from 37% last year to an 40% this year.
Shanghai Street Atmosphere and Décor
Aug '23 — Jul '24
Australia
Shanghai Street is still the go-to place for customers, as their Atmosphere and Décor score remains high at 75%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Shanghai Street Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Shanghai Street remains a consumer favourite, maintaining a consistent 29% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Shanghai Street Options for different visitors
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
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Shanghai Street Venue Congestion
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Shanghai Street Dining Area
Aug '23 — Jul '24
Australia
Shanghai Street is still the go-to place for customers, as their Dining Area score remains high at 22%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Shanghai Street Pricing
Shanghai Street is losing some of its appeal, with a concerning 6% decrease in satisfaction for Pricing dropping from 87% last year to 81% this year.
Shanghai Street Price
Aug '23 — Jul '24
Australia
Shanghai Street is struggling to meet customer expectations, with a 6% decrease in satisfaction in Price aspect, falling from 87% last year to 81% this year.
Satisfaction Score
Aspect Rank
Shanghai Street Service
Shanghai Street is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 69% last year to 66% this year.
Shanghai Street Billing and Payment
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Shanghai Street Dining Options
Aug '23 — Jul '24
Australia
Shanghai Street remains a consumer favourite, maintaining a consistent 89% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Shanghai Street Online Facilities
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Shanghai Street Waiting Time
Aug '23 — Jul '24
Australia
Shanghai Street is facing challenges in evolving its Waiting Time aspect, with a 1% decrease in customer satisfaction, dropping from 65% last year to 64% this year.
Satisfaction Score
Aspect Rank
Shanghai Street Order Processing
Aug '23 — Jul '24
Australia
Shanghai Street is still the go-to place for customers, as their Order Processing score remains high at 43%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Shanghai Street Staff
Shanghai Street is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff aspect satisfaction score, dropping from 72% to 71% this year.
Shanghai Street Staff Competence
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Shanghai Street Staff Friendliness
Aug '23 — Jul '24
Australia
Shanghai Street remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Shanghai Street Staff Attentiveness
Aug '23 — Jul '24
Australia
Shanghai Street is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Shanghai Street Staff Members
Aug '23 — Jul '24
Australia
Shanghai Street remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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