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Reporting period: Aug '23Jul '24

Shaffa Overview

<10 Places
Restaurant

Brand Satisfaction

92%

Country Rank

Australia
313 of 1 594

Category Rank

Restaurant
200 of 846

Rating Score

4.6

Sales Power

Sales Index

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Shaffa Brand Profile

Aug '23Jul '24

Australia

Shaffa has a much lower satisfaction score for its Pricing compared to its other aspects. However, Shaffa has succeeded in its Place aspect, with a 97% satisfaction score.

Place
97%
Food and Drinks
91%
Service
90%
Staff
90%
Pricing
63%
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Shaffa Satisfaction Trend

Feb '24Jul '24

Australia

Shaffa's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Shaffa Food and Drinks

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Shaffa Portion Size

Aug '23Jul '24

Australia

Shaffa remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

789 of 838
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Shaffa Food Quality

Aug '23Jul '24

Australia

Shaffa is still the go-to place for customers, as their Food Quality score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

222 of 846
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Shaffa Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

389 of 845
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Shaffa Dishes

Aug '23Jul '24

Australia

Shaffa remains a consumer favourite, maintaining a consistent 83% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

365 of 846
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Shaffa Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

248 of 821
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Shaffa Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

404 of 703
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Shaffa Place

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Shaffa Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

387 of 845
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Shaffa Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

217 of 838
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Shaffa Comfort

Aug '23Jul '24

Australia

Shaffa is still the go-to place for customers, as their Comfort score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

239 of 740
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Shaffa Dining Area

Aug '23Jul '24

Australia

Shaffa remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

281 of 771
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Shaffa Pricing

Shaffa is still the go-to place for customers, as their Pricing score remains high at 63%, consistent with last year's score.

Shaffa Price

Aug '23Jul '24

Australia

Shaffa remains a consumer favourite, maintaining a consistent 63% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

423 of 846
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Shaffa Service

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Shaffa Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

396 of 846
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Shaffa Waiting Time

Aug '23Jul '24

Australia

Shaffa is still the go-to place for customers, as their Waiting Time score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

723 of 842
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Shaffa Order Processing

Aug '23Jul '24

Australia

Shaffa remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

486 of 843
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Shaffa Staff

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Shaffa Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

165 of 653
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Shaffa Staff Friendliness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

401 of 846
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Shaffa Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

117 of 800
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Shaffa Staff Members

Aug '23Jul '24

Australia

Shaffa is still the go-to place for customers, as their Staff Members score remains high at 81%, consistent with last year's score.

Satisfaction Score

81%

Aspect Rank

382 of 845
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