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Reporting period: Aug '23Jul '24

Sandstone Point Hotel Overview

<10 Places
Bar and Pub

Brand Satisfaction

63%
9pp

Country Rank

Australia
1 542 of 1 594

Category Rank

Bar and Pub
442 of 456

Rating Score

3.1

Sales Power

Sales Index

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Sandstone Point Hotel Brand Profile

Aug '23Jul '24

Australia

Sandstone Point Hotel has a much lower satisfaction score for its Pricing compared to its other aspects. However, Sandstone Point Hotel has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
Place
73%
16pp
Staff
60%
9pp
Food and Drinks
59%
9pp
Service
57%
Pricing
14%
18pp
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Sandstone Point Hotel Satisfaction Trend

Feb '24Jul '24

Australia

Sandstone Point Hotel's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sandstone Point Hotel Food and Drinks

Sandstone Point Hotel is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 68% last year to 59% this year.

Sandstone Point Hotel Portion Size

Aug '23Jul '24

Australia

Sandstone Point Hotel remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

364 of 443
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Sandstone Point Hotel Food Quality

Aug '23Jul '24

Australia

Sandstone Point Hotel is struggling to meet customer expectations, with a 23% decrease in satisfaction in Food Quality aspect, falling from 56% last year to 33% this year.

Satisfaction Score

33%
23pp

Aspect Rank

425 of 456
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Sandstone Point Hotel Menu Selection

Aug '23Jul '24

Australia

Sandstone Point Hotel is still the go-to place for customers, as their Menu Selection score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

416 of 455
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Sandstone Point Hotel Dishes

Aug '23Jul '24

Australia

Sandstone Point Hotel is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 53% last year to 48% this year.

Satisfaction Score

48%
5pp

Aspect Rank

438 of 456
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Sandstone Point Hotel Drinks

Aug '23Jul '24

Australia

Sandstone Point Hotel remains a consumer favourite, maintaining a consistent 65% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

432 of 456
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Sandstone Point Hotel Location

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Sandstone Point Hotel Parking

Aug '23Jul '24

Australia

Sandstone Point Hotel is facing challenges in evolving its Parking aspect, with a 20% decrease in customer satisfaction, dropping from 100% last year to 80% this year.

Satisfaction Score

80%
20pp

Aspect Rank

176 of 324
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Sandstone Point Hotel Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

310 of 387
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Sandstone Point Hotel Views and Surroundings

Aug '23Jul '24

Australia

Sandstone Point Hotel is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

300 of 352
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Sandstone Point Hotel Place

Sandstone Point Hotel is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Place aspect satisfaction score, dropping from 89% to 73% this year.

Sandstone Point Hotel Atmosphere and Décor

Aug '23Jul '24

Australia

Sandstone Point Hotel is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

356 of 456
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Sandstone Point Hotel Cleanliness and Hygiene

Aug '23Jul '24

Australia

Sandstone Point Hotel is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 36%, consistent with last year's score.

Satisfaction Score

36%

Aspect Rank

328 of 418
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Sandstone Point Hotel Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

172 of 291
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Sandstone Point Hotel Options for different visitors

Aug '23Jul '24

Australia

Sandstone Point Hotel has shown an increase in Options for different visitors, with a jump from 85% last year to an impressive 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

331 of 456
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Sandstone Point Hotel Child-Friendly Conditions

Aug '23Jul '24

Australia

Sandstone Point Hotel is losing some of its appeal, with a concerning 12% decrease in satisfaction for Child-Friendly Conditions dropping from 100% last year to 88% this year.

Satisfaction Score

88%
12pp

Aspect Rank

251 of 387
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Sandstone Point Hotel Comfort

Aug '23Jul '24

Australia

Sandstone Point Hotel remains a consumer favourite, maintaining a consistent 40% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

261 of 445
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Sandstone Point Hotel Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

216 of 395
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Sandstone Point Hotel Dining Area

Aug '23Jul '24

Australia

Sandstone Point Hotel is still the go-to place for customers, as their Dining Area score remains high at 45%, consistent with last year's score.

Satisfaction Score

45%

Aspect Rank

351 of 437
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Sandstone Point Hotel Work and study friendly

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

34 of 48
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Sandstone Point Hotel Pricing

Sandstone Point Hotel is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

448 of 456
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Sandstone Point Hotel Service

Sandstone Point Hotel remains a consumer favourite, maintaining a consistent 57% satisfaction score in Service aspect for both this year and last year.

Sandstone Point Hotel Billing and Payment

Aug '23Jul '24

Australia

Sandstone Point Hotel is still the go-to place for customers, as their Billing and Payment score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

86 of 289
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Sandstone Point Hotel Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

131 of 223
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Sandstone Point Hotel Dining Options

Aug '23Jul '24

Australia

Sandstone Point Hotel continues to evolve, with a 1% increase in customer satisfaction of Dining Options, climbing from 83% last year to 84% this year.

Satisfaction Score

84%
1pp

Aspect Rank

377 of 456
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Sandstone Point Hotel Waiting Time

Aug '23Jul '24

Australia

Sandstone Point Hotel has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 24% last year to an 27% this year.

Satisfaction Score

27%
3pp

Aspect Rank

381 of 456
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Sandstone Point Hotel Order Processing

Aug '23Jul '24

Australia

Sandstone Point Hotel remains a consumer favourite, maintaining a consistent 29% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

400 of 456
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Sandstone Point Hotel Staff

Sandstone Point Hotel is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 69% last year to 60% this year.

Sandstone Point Hotel Staff Competence

Aug '23Jul '24

Australia

Sandstone Point Hotel is still the go-to place for customers, as their Staff Competence score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

247 of 366
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Sandstone Point Hotel Staff Friendliness

Aug '23Jul '24

Australia

Sandstone Point Hotel is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 77% last year to 72% this year.

Satisfaction Score

72%
5pp

Aspect Rank

410 of 456
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Sandstone Point Hotel Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

435 of 446
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Sandstone Point Hotel Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

63 of 178
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Sandstone Point Hotel Staff Members

Aug '23Jul '24

Australia

Sandstone Point Hotel remains a consumer favourite, maintaining a consistent 40% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

441 of 456
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