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Reporting period: Aug '23Jul '24

Rattle n Hum Overview

<10 Places
Bar and Pub

Brand Satisfaction

74%
3pp

Country Rank

Australia
1 382 of 1 594

Category Rank

Bar and Pub
403 of 456

Rating Score

3.4

Sales Power

Sales Index

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Rattle n Hum Brand Profile

Aug '23Jul '24

Australia

Rattle n Hum has a much lower satisfaction score for its Pricing compared to its other aspects. However, Rattle n Hum has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
2pp
Food and Drinks
73%
3pp
Staff
71%
2pp
Service
67%
1pp
Pricing
61%
20pp
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Rattle n Hum Satisfaction Trend

Feb '24Jul '24

Australia

Rattle n Hum's brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Rattle n Hum Food and Drinks

Rattle n Hum is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 76% last year to 73% this year.

Rattle n Hum Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

119 of 443
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Rattle n Hum Food Quality

Aug '23Jul '24

Australia

Rattle n Hum is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 48% last year to 47% this year.

Satisfaction Score

47%
1pp

Aspect Rank

328 of 456
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Satisfaction Score

Aspect Rank

126 of 455
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Rattle n Hum Dishes

Aug '23Jul '24

Australia

Rattle n Hum is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 70% last year to 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

322 of 456
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Rattle n Hum Drinks

Aug '23Jul '24

Australia

Rattle n Hum is facing challenges in evolving its Drinks aspect, with a 5% decrease in customer satisfaction, dropping from 94% last year to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

222 of 456
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Rattle n Hum Place

Rattle n Hum is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Place aspect satisfaction score, dropping from 85% to 83% this year.

Rattle n Hum Atmosphere and Décor

Aug '23Jul '24

Australia

Rattle n Hum is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

352 of 456
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Rattle n Hum Cleanliness and Hygiene

Aug '23Jul '24

Australia

Rattle n Hum remains a consumer favourite, maintaining a consistent 64% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

64%

Aspect Rank

229 of 418
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Rattle n Hum Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

164 of 291
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Rattle n Hum Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

197 of 456
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Rattle n Hum Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

238 of 387
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Rattle n Hum Comfort

Aug '23Jul '24

Australia

Rattle n Hum is still the go-to place for customers, as their Comfort score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

259 of 445
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Rattle n Hum Venue Congestion

Aug '23Jul '24

Australia

Rattle n Hum remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

162 of 395
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Rattle n Hum Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

92 of 437
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Rattle n Hum Pricing

Rattle n Hum is losing some of its appeal, with a concerning 20% decrease in satisfaction for Pricing dropping from 81% last year to 61% this year.

Rattle n Hum Price

Aug '23Jul '24

Australia

Rattle n Hum is struggling to meet customer expectations, with a 27% decrease in satisfaction in Price aspect, falling from 78% last year to 51% this year.

Satisfaction Score

51%
27pp

Aspect Rank

262 of 456
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Rattle n Hum Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

236 of 374
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Rattle n Hum Service

Rattle n Hum has shown an increase in Service, with a jump from 66% last year to an impressive 67% this year.

Rattle n Hum Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

130 of 223
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Rattle n Hum Dining Options

Aug '23Jul '24

Australia

Rattle n Hum is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 93% last year to 85% this year.

Satisfaction Score

85%
8pp

Aspect Rank

373 of 456
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Rattle n Hum Waiting Time

Aug '23Jul '24

Australia

Rattle n Hum continues to evolve, with a 14% increase in customer satisfaction of Waiting Time, climbing from 50% last year to 64% this year.

Satisfaction Score

64%
14pp

Aspect Rank

161 of 456
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Rattle n Hum Order Processing

Aug '23Jul '24

Australia

Rattle n Hum is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

246 of 456
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Rattle n Hum Staff

Rattle n Hum has successfully improved guest experience, as their "Staff" satisfaction score jumped from 69% last year to an 71% this year.

Rattle n Hum Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

108 of 366
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Rattle n Hum Staff Friendliness

Aug '23Jul '24

Australia

Rattle n Hum is facing challenges in evolving its Staff Friendliness aspect, with a 4% decrease in customer satisfaction, dropping from 79% last year to 75% this year.

Satisfaction Score

75%
4pp

Aspect Rank

396 of 456
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Rattle n Hum Staff Attentiveness

Aug '23Jul '24

Australia

Rattle n Hum remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

350 of 446
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Rattle n Hum Staff Members

Aug '23Jul '24

Australia

Rattle n Hum is still the go-to place for customers, as their Staff Members score remains high at 53%, consistent with last year's score.

Satisfaction Score

53%

Aspect Rank

401 of 456
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