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Reporting period: Aug '23Jul '24

Pizza Inn Overview

10-100 Places
Restaurant

Brand Satisfaction

67%
10pp

Country Rank

Australia
88 of 123

Category Rank

Restaurant
56 of 74

Rating Score

3.2

Sales Power

Sales Index

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Pizza Inn Brand Profile

Aug '23Jul '24

Australia

Pizza Inn has a much lower satisfaction score for its Staff compared to its other aspects. However, Pizza Inn has succeeded in its Food and Drinks aspect, with a 72% satisfaction score.

Food and Drinks
72%
8pp
Service
57%
11pp
Staff
56%
15pp
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Pizza Inn Satisfaction Trend

Feb '24Jul '24

Australia

Pizza Inn's brand satisfaction has increased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizza Inn Food and Drinks

Pizza Inn is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 80% last year to 72% this year.

Pizza Inn Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

4 of 74
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Pizza Inn Food Quality

Aug '23Jul '24

Australia

Pizza Inn is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 24% this year.

Satisfaction Score

24%
20pp

Aspect Rank

74 of 74
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Pizza Inn Menu Selection

Aug '23Jul '24

Australia

Pizza Inn remains a consumer favourite, maintaining a consistent 73% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

58 of 74
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Pizza Inn Dishes

Aug '23Jul '24

Australia

Pizza Inn is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 77% this year.

Satisfaction Score

77%
7pp

Aspect Rank

32 of 74
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Pizza Inn Service

Pizza Inn is facing challenges in evolving its Service aspect, with a 11% decrease in customer satisfaction, dropping from 68% last year to 57% this year.

Pizza Inn Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

61 of 68
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Pizza Inn Opening Hours

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

61 of 68
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Pizza Inn Dining Options

Aug '23Jul '24

Australia

Pizza Inn is still the go-to place for customers, as their Dining Options score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

64 of 74
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Pizza Inn Waiting Time

Aug '23Jul '24

Australia

Pizza Inn remains a consumer favourite, maintaining a consistent 48% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

48%

Aspect Rank

57 of 74
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Pizza Inn Order Processing

Aug '23Jul '24

Australia

Pizza Inn is still the go-to place for customers, as their Order Processing score remains high at 27%, consistent with last year's score.

Satisfaction Score

27%

Aspect Rank

57 of 74
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Pizza Inn Staff

Pizza Inn is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Staff aspect satisfaction score, dropping from 71% to 56% this year.

Pizza Inn Staff Friendliness

Aug '23Jul '24

Australia

Pizza Inn is losing some of its appeal, with a concerning 20% decrease in satisfaction for Staff Friendliness dropping from 95% last year to 75% this year.

Satisfaction Score

75%
20pp

Aspect Rank

61 of 74
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Pizza Inn Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

48 of 51
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Pizza Inn Staff Members

Aug '23Jul '24

Australia

Pizza Inn remains a consumer favourite, maintaining a consistent 30% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

73 of 74
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