Pizza Capers Brand Profile
Aug '23 — Jul '24
Australia
Pizza Capers has a much lower satisfaction score for its Service compared to its other aspects. However, Pizza Capers has succeeded in its Staff aspect, with a 86% satisfaction score.
Pizza Capers Satisfaction Trend
Feb '24 — Jul '24
Australia
Pizza Capers's brand satisfaction has decreased compared to previous month and now stands at 49%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Pizza Capers Food and Drinks
Pizza Capers remains a consumer favourite, maintaining a consistent 70% satisfaction score in Food and Drinks aspect for both this year and last year.
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Aspect Rank
Pizza Capers Food Quality
Aug '23 — Jul '24
Australia
Pizza Capers has shown an increase in Food Quality, with a jump from 32% last year to an impressive 39% this year.
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Aspect Rank
Pizza Capers Menu Selection
Aug '23 — Jul '24
Australia
Pizza Capers is still the go-to place for customers, as their Menu Selection score remains high at 69%, consistent with last year's score.
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Aspect Rank
Pizza Capers Dishes
Aug '23 — Jul '24
Australia
Pizza Capers remains a consumer favourite, maintaining a consistent 73% satisfaction score in Dishes aspect for both this year and last year.
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Aspect Rank
Pizza Capers Service
Pizza Capers continues to evolve, with a 11% increase in customer satisfaction of Service, climbing from 57% last year to 68% this year.
Pizza Capers Billing and Payment
Aug '23 — Jul '24
Australia
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Pizza Capers Dining Options
Aug '23 — Jul '24
Australia
Pizza Capers is still the go-to place for customers, as their Dining Options score remains high at 60%, consistent with last year's score.
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Aspect Rank
Pizza Capers Online Facilities
Aug '23 — Jul '24
Australia
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Pizza Capers Waiting Time
Aug '23 — Jul '24
Australia
Pizza Capers has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 35% last year to an 55% this year.
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Aspect Rank
Pizza Capers Order Processing
Aug '23 — Jul '24
Australia
Pizza Capers remains a consumer favourite, maintaining a consistent 20% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
Pizza Capers Staff
Pizza Capers continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 79% to 86% this year.
Pizza Capers Staff Competence
Aug '23 — Jul '24
Australia
Pizza Capers is still the go-to place for customers, as their Staff Competence score remains high at 33%, consistent with last year's score.
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Aspect Rank
Pizza Capers Staff Friendliness
Aug '23 — Jul '24
Australia
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Aspect Rank
Pizza Capers Staff Attentiveness
Aug '23 — Jul '24
Australia
Pizza Capers remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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