Pellegrini's Italian Overview

Pellegrini's Italian remains a consumer favourite, maintaining a consistent 88% satisfaction score in Portion Size aspect for both this year and last year.

Pellegrini's Italian is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 54% last year to 34% this year.

Pellegrini's Italian is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 74% last year to 63% this year.

Pellegrini's Italian remains a consumer favourite, maintaining a consistent 53% satisfaction score in Drinks aspect for both this year and last year.

Pellegrini's Italian is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.

Pellegrini's Italian remains a consumer favourite, maintaining a consistent 88% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Pellegrini's Italian is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.

Pellegrini's Italian remains a consumer favourite, maintaining a consistent 79% satisfaction score in Dining Options aspect for both this year and last year.

Pellegrini's Italian is still the go-to place for customers, as their Waiting Time score remains high at 40%, consistent with last year's score.

Pellegrini's Italian remains a consumer favourite, maintaining a consistent 48% satisfaction score in Order Processing aspect for both this year and last year.

Pellegrini's Italian is still the go-to place for customers, as their Staff Attentiveness score remains high at 40%, consistent with last year's score.

Pellegrini's Italian continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 59% to 84% this year.