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Reporting period: Aug '23Jul '24

Pastuso Overview

<10 Places
Restaurant

Brand Satisfaction

82%
3pp

Country Rank

Australia
1 018 of 1 594

Category Rank

Restaurant
556 of 846

Rating Score

4.2

Sales Power

Sales Index

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Pastuso Brand Profile

Aug '23Jul '24

Australia

Pastuso has a much lower satisfaction score for its Service compared to its other aspects. However, Pastuso has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
7pp
Staff
84%
2pp
Food and Drinks
81%
6pp
Service
81%
5pp
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Pastuso Satisfaction Trend

Feb '24Jul '24

Australia

Pastuso's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pastuso Food and Drinks

Pastuso is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 87% last year to 81% this year.

Pastuso Portion Size

Aug '23Jul '24

Australia

Pastuso remains a consumer favourite, maintaining a consistent 60% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

671 of 838
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Pastuso Food Quality

Aug '23Jul '24

Australia

Pastuso is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 85% last year to 65% this year.

Satisfaction Score

65%
20pp

Aspect Rank

414 of 846
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Satisfaction Score

Aspect Rank

322 of 845
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Pastuso Dishes

Aug '23Jul '24

Australia

Pastuso is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 70% this year.

Satisfaction Score

70%
14pp

Aspect Rank

686 of 846
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Satisfaction Score

Aspect Rank

264 of 821
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Pastuso Cuisines

Aug '23Jul '24

Australia

Pastuso is still the go-to place for customers, as their Cuisines score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

644 of 703
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Pastuso Place

Pastuso is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

437 of 845
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Pastuso Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

227 of 798
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Pastuso Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

86 of 476
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Pastuso Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

401 of 838
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Pastuso Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

125 of 694
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Pastuso Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

61 of 740
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Pastuso Venue Congestion

Aug '23Jul '24

Australia

Pastuso remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

195 of 686
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Pastuso Dining Area

Aug '23Jul '24

Australia

Pastuso is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

327 of 771
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Pastuso Service

Pastuso is facing challenges in evolving its Service aspect, with a 5% decrease in customer satisfaction, dropping from 86% last year to 81% this year.

Pastuso Dining Options

Aug '23Jul '24

Australia

Pastuso is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Dining Options aspect satisfaction score, dropping from 95% to 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

507 of 846
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Pastuso Waiting Time

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

814 of 842
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Pastuso Order Processing

Aug '23Jul '24

Australia

Pastuso remains a consumer favourite, maintaining a consistent 45% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

564 of 843
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Pastuso Staff

Pastuso is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 86% last year to 84% this year.

Pastuso Staff Competence

Aug '23Jul '24

Australia

Pastuso is still the go-to place for customers, as their Staff Competence score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

400 of 653
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Pastuso Staff Friendliness

Aug '23Jul '24

Australia

Pastuso is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff Friendliness aspect, falling from 92% last year to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

532 of 846
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Pastuso Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

272 of 800
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Pastuso Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

169 of 280
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Pastuso Staff Members

Aug '23Jul '24

Australia

Pastuso has shown an increase in Staff Members, with a jump from 79% last year to an impressive 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

390 of 845
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