OSSO Brand Profile
Aug '23 — Jul '24
Australia
OSSO has a much lower satisfaction score for its Pricing compared to its other aspects. However, OSSO has succeeded in its Service aspect, with a 87% satisfaction score.
OSSO Satisfaction Trend
Feb '24 — Jul '24
Australia
OSSO's brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
OSSO Food and Drinks
OSSO has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 86% this year.
Satisfaction Score
Aspect Rank
OSSO Food Quality
Aug '23 — Jul '24
Australia
OSSO continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 58% last year to 80% this year.
Satisfaction Score
Aspect Rank
OSSO Menu Selection
Aug '23 — Jul '24
Australia
OSSO remains a consumer favourite, maintaining a consistent 50% satisfaction score in Menu Selection aspect for both this year and last year.
Satisfaction Score
Aspect Rank
OSSO Dishes
Aug '23 — Jul '24
Australia
OSSO has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 68% last year to an 81% this year.
Satisfaction Score
Aspect Rank
OSSO Drinks
Aug '23 — Jul '24
Australia
OSSO is still the go-to place for customers, as their Drinks score remains high at 89%, consistent with last year's score.
Satisfaction Score
Aspect Rank
OSSO Place
OSSO is losing some of its appeal, with a concerning 5% decrease in satisfaction for Place dropping from 90% last year to 85% this year.
OSSO Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
OSSO Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
OSSO remains a consumer favourite, maintaining a consistent 80% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
OSSO Options for different visitors
Aug '23 — Jul '24
Australia
OSSO is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
OSSO Child-Friendly Conditions
Aug '23 — Jul '24
Australia
OSSO remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
OSSO Comfort
Aug '23 — Jul '24
Australia
OSSO is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
OSSO Venue Congestion
Aug '23 — Jul '24
Australia
OSSO remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.
Satisfaction Score
Aspect Rank
OSSO Dining Area
Aug '23 — Jul '24
Australia
OSSO is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
OSSO Pricing
OSSO continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 30% to 52% this year.
OSSO Price
Aug '23 — Jul '24
Australia
OSSO has demonstrated resilience in the industry, with a 23% increase in customer satisfaction for Price rising from 31% to 54% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
OSSO Service
OSSO has shown an increase in Service, with a jump from 83% last year to an impressive 87% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
OSSO Waiting Time
Aug '23 — Jul '24
Australia
OSSO remains a consumer favourite, maintaining a consistent 88% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
OSSO Order Processing
Aug '23 — Jul '24
Australia
OSSO is still the go-to place for customers, as their Order Processing score remains high at 71%, consistent with last year's score.
Satisfaction Score
Aspect Rank
OSSO Staff
OSSO is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 88% last year to 85% this year.
Satisfaction Score
Aspect Rank
OSSO Staff Attentiveness
Aug '23 — Jul '24
Australia
OSSO remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
OSSO Staff Members
Aug '23 — Jul '24
Australia
OSSO is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 89% last year to 79% this year.
Satisfaction Score
Aspect Rank
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