Oshima Brand Profile
Aug '23 — Jul '24
Australia
Oshima has a much lower satisfaction score for its Place compared to its other aspects. However, Oshima has succeeded in its Food and Drinks aspect, with a 91% satisfaction score.
Oshima Satisfaction Trend
Feb '24 — Jul '24
Australia
Oshima's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Oshima Food and Drinks
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Oshima Portion Size
Aug '23 — Jul '24
Australia
Oshima remains a consumer favourite, maintaining a consistent 55% satisfaction score in Portion Size aspect for both this year and last year.
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Oshima Food Quality
Aug '23 — Jul '24
Australia
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Oshima Dishes
Aug '23 — Jul '24
Australia
Oshima has shown an increase in Dishes, with a jump from 78% last year to an impressive 82% this year.
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Oshima Drinks
Aug '23 — Jul '24
Australia
Oshima is still the go-to place for customers, as their Drinks score remains high at 83%, consistent with last year's score.
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Oshima Place
Oshima is losing some of its appeal, with a concerning 12% decrease in satisfaction for Place dropping from 90% last year to 78% this year.
Oshima Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Oshima Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Oshima remains a consumer favourite, maintaining a consistent 50% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Oshima Options for different visitors
Aug '23 — Jul '24
Australia
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Oshima Comfort
Aug '23 — Jul '24
Australia
Oshima is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.
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Oshima Pricing
Oshima is struggling to meet customer expectations, with a 8% decrease in satisfaction in Pricing aspect, falling from 94% last year to 86% this year.
Oshima Price
Aug '23 — Jul '24
Australia
Oshima is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 97% last year to 86% this year.
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Oshima Service
Oshima is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 92% last year to 88% this year.
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Oshima Dining Options
Aug '23 — Jul '24
Australia
Oshima continues to evolve, with a 1% increase in customer satisfaction of Dining Options, climbing from 86% last year to 87% this year.
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Oshima Waiting Time
Aug '23 — Jul '24
Australia
Oshima is facing challenges in maintaining its customer experience, with a noticeable 23% decrease in their Waiting Time aspect satisfaction score, dropping from 96% to 73% this year.
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Oshima Order Processing
Aug '23 — Jul '24
Australia
Oshima remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.
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Oshima Staff
Oshima is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 89% last year to 87% this year.
Oshima Staff Competence
Aug '23 — Jul '24
Australia
Oshima is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.
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Oshima Staff Friendliness
Aug '23 — Jul '24
Australia
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Oshima Staff Members
Aug '23 — Jul '24
Australia
Oshima is struggling to meet customer expectations, with a 6% decrease in satisfaction in Staff Members aspect, falling from 80% last year to 74% this year.
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