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Reporting period: Aug '23Jul '24

Omnia Restaurant and shisha lounge Overview

<10 Places
Bar and Pub

Brand Satisfaction

87%
9pp

Country Rank

Australia
638 of 1 594

Category Rank

Bar and Pub
162 of 456

Rating Score

4.3

Sales Power

Sales Index

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Omnia Restaurant and shisha lounge Brand Profile

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Omnia Restaurant and shisha lounge has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
3pp
Service
91%
14pp
Staff
90%
4pp
Food and Drinks
84%
9pp
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Omnia Restaurant and shisha lounge Satisfaction Trend

Feb '24Jul '24

Australia

Omnia Restaurant and shisha lounge's brand satisfaction has increased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Omnia Restaurant and shisha lounge Food and Drinks

Omnia Restaurant and shisha lounge has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 84% this year.

Omnia Restaurant and shisha lounge Portion Size

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

91 of 443
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Omnia Restaurant and shisha lounge Food Quality

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 53% last year to 51% this year.

Satisfaction Score

51%
2pp

Aspect Rank

307 of 456
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Omnia Restaurant and shisha lounge Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

58 of 455
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Omnia Restaurant and shisha lounge Dishes

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge continues to evolve, with a 9% increase in customer satisfaction of Dishes, climbing from 58% last year to 67% this year.

Satisfaction Score

67%
9pp

Aspect Rank

332 of 456
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Omnia Restaurant and shisha lounge Drinks

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge remains a consumer favourite, maintaining a consistent 78% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

366 of 456
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Omnia Restaurant and shisha lounge Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

25 of 182
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Omnia Restaurant and shisha lounge Place

Omnia Restaurant and shisha lounge is one of the most promising brand to delight customers. Use Realytics to know more

Omnia Restaurant and shisha lounge Atmosphere and Décor

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

28 of 456
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Omnia Restaurant and shisha lounge Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

57 of 418
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Omnia Restaurant and shisha lounge Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

153 of 291
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Omnia Restaurant and shisha lounge Options for different visitors

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

363 of 456
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Omnia Restaurant and shisha lounge Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

158 of 387
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Omnia Restaurant and shisha lounge Comfort

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

33 of 445
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Omnia Restaurant and shisha lounge Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

428 of 437
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Omnia Restaurant and shisha lounge Service

Omnia Restaurant and shisha lounge is one of the most promising brand to delight customers. Use Realytics to know more

Omnia Restaurant and shisha lounge Dining Options

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

178 of 456
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Omnia Restaurant and shisha lounge Waiting Time

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge remains a consumer favourite, maintaining a consistent 83% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

57 of 456
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Omnia Restaurant and shisha lounge Order Processing

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge is still the go-to place for customers, as their Order Processing score remains high at 36%, consistent with last year's score.

Satisfaction Score

36%

Aspect Rank

359 of 456
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Omnia Restaurant and shisha lounge Staff

Omnia Restaurant and shisha lounge has successfully improved guest experience, as their "Staff" satisfaction score jumped from 86% last year to an 90% this year.

Omnia Restaurant and shisha lounge Staff Competence

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

298 of 366
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Omnia Restaurant and shisha lounge Staff Friendliness

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 87% to 90% this year.

Satisfaction Score

90%
3pp

Aspect Rank

255 of 456
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Omnia Restaurant and shisha lounge Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

106 of 446
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Omnia Restaurant and shisha lounge Staff Members

Aug '23Jul '24

Australia

Omnia Restaurant and shisha lounge is struggling to meet customer expectations, with a 6% decrease in satisfaction in Staff Members aspect, falling from 86% last year to 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

197 of 456
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