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Reporting period: Aug '23Jul '24

Odyssea Overview

<10 Places
Restaurant

Brand Satisfaction

84%
1pp

Country Rank

Australia
913 of 1 594

Category Rank

Restaurant
513 of 846

Rating Score

4.1

Sales Power

Sales Index

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Odyssea Brand Profile

Aug '23Jul '24

Australia

Odyssea has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Odyssea has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
2pp
Staff
94%
10pp
Service
89%
7pp
Place
88%
3pp
Food and Drinks
75%
9pp
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Odyssea Satisfaction Trend

Feb '24Jul '24

Australia

Odyssea's brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Odyssea Food and Drinks

Odyssea is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 84% last year to 75% this year.

Odyssea Portion Size

Aug '23Jul '24

Australia

Odyssea remains a consumer favourite, maintaining a consistent 25% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

807 of 838
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Odyssea Food Quality

Aug '23Jul '24

Australia

Odyssea is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 68% last year to 52% this year.

Satisfaction Score

52%
16pp

Aspect Rank

627 of 846
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Odyssea Menu Selection

Aug '23Jul '24

Australia

Odyssea is still the go-to place for customers, as their Menu Selection score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

694 of 845
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Odyssea Dishes

Aug '23Jul '24

Australia

Odyssea is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 60% this year.

Satisfaction Score

60%
21pp

Aspect Rank

796 of 846
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Satisfaction Score

Aspect Rank

389 of 821
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Odyssea Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

345 of 703
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Odyssea Location

Odyssea is struggling to meet customer expectations. Use Realytics to know why

Odyssea Parking

Aug '23Jul '24

Australia

Odyssea remains a consumer favourite, maintaining a consistent 75% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

319 of 580
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Odyssea Conveniently Situated

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

429 of 617
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Odyssea Views and Surroundings

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

258 of 482
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Odyssea Place

Odyssea has shown an increase in Place, with a jump from 85% last year to an impressive 88% this year.

Satisfaction Score

Aspect Rank

509 of 845
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Odyssea Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

186 of 798
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Odyssea Options for different visitors

Aug '23Jul '24

Australia

Odyssea is still the go-to place for customers, as their Options for different visitors score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

652 of 838
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Odyssea Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

214 of 694
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Odyssea Comfort

Aug '23Jul '24

Australia

Odyssea remains a consumer favourite, maintaining a consistent 50% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

314 of 740
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Odyssea Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

414 of 686
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Odyssea Dining Area

Aug '23Jul '24

Australia

Odyssea is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

330 of 771
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Odyssea Service

Odyssea continues to evolve, with a 7% increase in customer satisfaction of Service, climbing from 82% last year to 89% this year.

Odyssea Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

32 of 586
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Satisfaction Score

Aspect Rank

414 of 846
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Odyssea Waiting Time

Aug '23Jul '24

Australia

Odyssea remains a consumer favourite, maintaining a consistent 60% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

430 of 842
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Odyssea Order Processing

Aug '23Jul '24

Australia

Odyssea is still the go-to place for customers, as their Order Processing score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

384 of 843
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Odyssea Staff

Odyssea is one of the most promising brand to delight customers. Use Realytics to know more

Odyssea Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

124 of 653
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Satisfaction Score

Aspect Rank

342 of 846
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Odyssea Staff Attentiveness

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

171 of 800
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Odyssea Staff Members

Aug '23Jul '24

Australia

Odyssea remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

349 of 845
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