Nick & Nora's Brand Profile
Aug '23 — Jul '24
Australia
Nick & Nora's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Nick & Nora's has succeeded in its Location aspect, with a 88% satisfaction score.
Nick & Nora's Satisfaction Trend
Feb '24 — Jul '24
Australia
Nick & Nora's's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Nick & Nora's Food and Drinks
Nick & Nora's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 91% last year to 88% this year.
Satisfaction Score
Aspect Rank
Nick & Nora's Food Quality
Aug '23 — Jul '24
Australia
Nick & Nora's is struggling to meet customer expectations, with a 17% decrease in satisfaction in Food Quality aspect, falling from 86% last year to 69% this year.
Satisfaction Score
Aspect Rank
Nick & Nora's Menu Selection
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Nick & Nora's Dishes
Aug '23 — Jul '24
Australia
Nick & Nora's has shown an increase in Dishes, with a jump from 79% last year to an impressive 81% this year.
Satisfaction Score
Aspect Rank
Nick & Nora's Drinks
Aug '23 — Jul '24
Australia
Nick & Nora's is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 93% last year to 88% this year.
Satisfaction Score
Aspect Rank
Nick & Nora's Location
Nick & Nora's is facing challenges in evolving its Location aspect, with a 7% decrease in customer satisfaction, dropping from 95% last year to 88% this year.
Nick & Nora's Views and Surroundings
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Nick & Nora's Place
Nick & Nora's is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Place aspect satisfaction score, dropping from 93% to 87% this year.
Nick & Nora's Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Nick & Nora's Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Nick & Nora's Options for different visitors
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Nick & Nora's Comfort
Aug '23 — Jul '24
Australia
Nick & Nora's remains a consumer favourite, maintaining a consistent 56% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Nick & Nora's Venue Congestion
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Nick & Nora's Dining Area
Aug '23 — Jul '24
Australia
Nick & Nora's is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Nick & Nora's Pricing
Nick & Nora's continues to evolve, with a 5% increase in customer satisfaction of Pricing, climbing from 37% last year to 42% this year.
Nick & Nora's Price
Aug '23 — Jul '24
Australia
Nick & Nora's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Price dropping from 30% last year to 26% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Nick & Nora's Service
Nick & Nora's remains a consumer favourite, maintaining a consistent 69% satisfaction score in Service aspect for both this year and last year.
Nick & Nora's Billing and Payment
Aug '23 — Jul '24
Australia
Nick & Nora's is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Nick & Nora's Dining Options
Aug '23 — Jul '24
Australia
Nick & Nora's remains a consumer favourite, maintaining a consistent 62% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Nick & Nora's Waiting Time
Aug '23 — Jul '24
Australia
Nick & Nora's is still the go-to place for customers, as their Waiting Time score remains high at 33%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Nick & Nora's Order Processing
Aug '23 — Jul '24
Australia
Nick & Nora's remains a consumer favourite, maintaining a consistent 52% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Nick & Nora's Staff
Nick & Nora's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 79% last year to 76% this year.
Nick & Nora's Staff Competence
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Nick & Nora's Staff Friendliness
Aug '23 — Jul '24
Australia
Nick & Nora's is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 85% last year to 75% this year.
Satisfaction Score
Aspect Rank
Nick & Nora's Staff Attentiveness
Aug '23 — Jul '24
Australia
Nick & Nora's is still the go-to place for customers, as their Staff Attentiveness score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Nick & Nora's Staff Members
Aug '23 — Jul '24
Australia
Nick & Nora's remains a consumer favourite, maintaining a consistent 65% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank