Mochachos Brand Profile
Aug '23 — Jul '24
Australia
Mochachos has a much lower satisfaction score for its Service compared to its other aspects. However, Mochachos has succeeded in its Place aspect, with a 90% satisfaction score.
Mochachos Satisfaction Trend
Feb '24 — Jul '24
Australia
Mochachos's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mochachos Food and Drinks
Mochachos is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 81% last year to 76% this year.
Mochachos Portion Size
Aug '23 — Jul '24
Australia
Mochachos remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Mochachos Food Quality
Aug '23 — Jul '24
Australia
Mochachos is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 66% last year to 52% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mochachos Dishes
Aug '23 — Jul '24
Australia
Mochachos is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 74% last year to 71% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mochachos Place
Mochachos is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 94% last year to 90% this year.
Mochachos Atmosphere and Décor
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Mochachos Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Mochachos Options for different visitors
Aug '23 — Jul '24
Australia
Satisfaction Score
Aspect Rank
Mochachos Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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Satisfaction Score
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Mochachos Dining Area
Aug '23 — Jul '24
Australia
Mochachos is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Mochachos Service
Mochachos is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Service aspect satisfaction score, dropping from 74% to 68% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mochachos Dining Options
Aug '23 — Jul '24
Australia
Mochachos remains a consumer favourite, maintaining a consistent 78% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mochachos Waiting Time
Aug '23 — Jul '24
Australia
Mochachos has shown an increase in Waiting Time, with a jump from 42% last year to an impressive 50% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mochachos Staff
Mochachos continues to evolve, with a 1% increase in customer satisfaction of Staff, climbing from 80% last year to 81% this year.
Satisfaction Score
Aspect Rank
Mochachos Staff Friendliness
Aug '23 — Jul '24
Australia
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Mochachos Staff Members
Aug '23 — Jul '24
Australia
Mochachos is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.
Satisfaction Score
Aspect Rank
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