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Reporting period: Aug '23Jul '24

Miss Chow's Overview

<10 Places
Restaurant

Brand Satisfaction

82%
2pp

Country Rank

Australia
1 023 of 1 594

Category Rank

Restaurant
559 of 846

Rating Score

4

Sales Power

Sales Index

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Miss Chow's Brand Profile

Aug '23Jul '24

Australia

Miss Chow's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Miss Chow's has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Service
91%
3pp
Place
83%
7pp
Staff
81%
2pp
Food and Drinks
81%
2pp
Pricing
23%
6pp
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Miss Chow's Satisfaction Trend

Feb '24Jul '24

Australia

Miss Chow's's brand satisfaction has decreased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Miss Chow's Food and Drinks

Miss Chow's is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 83% last year to 81% this year.

Miss Chow's Portion Size

Aug '23Jul '24

Australia

Miss Chow's remains a consumer favourite, maintaining a consistent 25% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

806 of 838
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Miss Chow's Food Quality

Aug '23Jul '24

Australia

Miss Chow's is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 61% last year to 56% this year.

Satisfaction Score

56%
5pp

Aspect Rank

556 of 846
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Miss Chow's Menu Selection

Aug '23Jul '24

Australia

Miss Chow's is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 88% last year to 71% this year.

Satisfaction Score

71%
17pp

Aspect Rank

756 of 845
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Miss Chow's Dishes

Aug '23Jul '24

Australia

Miss Chow's is facing challenges in evolving its Dishes aspect, with a 5% decrease in customer satisfaction, dropping from 79% last year to 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

621 of 846
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Satisfaction Score

Aspect Rank

192 of 821
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Miss Chow's Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

339 of 703
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Miss Chow's Location

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Miss Chow's Parking

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

74 of 580
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Satisfaction Score

Aspect Rank

441 of 617
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Miss Chow's Views and Surroundings

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

255 of 482
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Miss Chow's Place

Miss Chow's is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Place aspect satisfaction score, dropping from 90% to 83% this year.

Miss Chow's Atmosphere and Décor

Aug '23Jul '24

Australia

Miss Chow's is losing some of its appeal, with a concerning 11% decrease in satisfaction for Atmosphere and Décor dropping from 100% last year to 89% this year.

Satisfaction Score

89%
11pp

Aspect Rank

777 of 845
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Miss Chow's Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

225 of 798
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Miss Chow's Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

100 of 476
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Miss Chow's Options for different visitors

Aug '23Jul '24

Australia

Miss Chow's is still the go-to place for customers, as their Options for different visitors score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

683 of 838
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Miss Chow's Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

212 of 694
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Miss Chow's Comfort

Aug '23Jul '24

Australia

Miss Chow's remains a consumer favourite, maintaining a consistent 50% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

347 of 740
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Miss Chow's Dining Area

Aug '23Jul '24

Australia

Miss Chow's is still the go-to place for customers, as their Dining Area score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

605 of 771
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Miss Chow's Pricing

Miss Chow's is struggling to meet customer expectations, with a 6% decrease in satisfaction in Pricing aspect, falling from 29% last year to 23% this year.

Miss Chow's Price

Aug '23Jul '24

Australia

Miss Chow's is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 27% last year to 23% this year.

Satisfaction Score

23%
4pp

Aspect Rank

802 of 846
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Miss Chow's Service

Miss Chow's is one of the most promising brand to delight customers. Use Realytics to know more

Miss Chow's Billing and Payment

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

15 of 586
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Satisfaction Score

Aspect Rank

416 of 846
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Miss Chow's Waiting Time

Aug '23Jul '24

Australia

Miss Chow's is facing challenges in evolving its Waiting Time aspect, with a 20% decrease in customer satisfaction, dropping from 70% last year to 50% this year.

Satisfaction Score

50%
20pp

Aspect Rank

545 of 842
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Miss Chow's Order Processing

Aug '23Jul '24

Australia

Miss Chow's remains a consumer favourite, maintaining a consistent 57% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

393 of 843
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Miss Chow's Staff

Miss Chow's is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff aspect satisfaction score, dropping from 83% to 81% this year.

Miss Chow's Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

566 of 653
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Miss Chow's Staff Friendliness

Aug '23Jul '24

Australia

Miss Chow's has shown an increase in Staff Friendliness, with a jump from 87% last year to an impressive 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

556 of 846
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Miss Chow's Staff Attentiveness

Aug '23Jul '24

Australia

Miss Chow's is still the go-to place for customers, as their Staff Attentiveness score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

346 of 800
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Miss Chow's Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

142 of 280
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Miss Chow's Staff Members

Aug '23Jul '24

Australia

Miss Chow's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Members dropping from 75% last year to 70% this year.

Satisfaction Score

70%
5pp

Aspect Rank

549 of 845
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