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Reporting period: Aug '23Jul '24

Mazaj Overview

<10 Places
Bar and Pub

Brand Satisfaction

97%
1pp

Country Rank

Australia
30 of 1 594

Category Rank

Bar and Pub
2 of 456

Rating Score

4.8

Sales Power

Sales Index

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Mazaj Brand Profile

Aug '23Jul '24

Australia

Mazaj has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mazaj has succeeded in its Food and Drinks aspect, with a 98% satisfaction score.

Food and Drinks
98%
3pp
Service
98%
1pp
Staff
94%
1pp
Place
93%
5pp
Pricing
70%
3pp
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Mazaj Food and Drinks

Mazaj is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

159 of 443
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Satisfaction Score

Aspect Rank

8 of 456
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Mazaj Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

41 of 455
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Satisfaction Score

Aspect Rank

9 of 456
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Mazaj Drinks

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

51 of 456
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Satisfaction Score

Aspect Rank

45 of 182
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Mazaj Place

Mazaj is struggling to meet customer expectations. Use Realytics to know why

Mazaj Atmosphere and Décor

Aug '23Jul '24

Australia

Mazaj is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

171 of 456
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Mazaj Cleanliness and Hygiene

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

28 of 418
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Mazaj Options for different visitors

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

35 of 456
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Mazaj Child-Friendly Conditions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

67 of 387
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Satisfaction Score

Aspect Rank

353 of 445
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Mazaj Venue Congestion

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

33 of 395
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Mazaj Dining Area

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

23 of 437
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Mazaj Pricing

Mazaj is losing some of its appeal, with a concerning 3% decrease in satisfaction for Pricing dropping from 73% last year to 70% this year.

Mazaj Price

Aug '23Jul '24

Australia

Mazaj is struggling to meet customer expectations, with a 6% decrease in satisfaction in Price aspect, falling from 73% last year to 67% this year.

Satisfaction Score

67%
6pp

Aspect Rank

157 of 456
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Mazaj Promotions

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

224 of 374
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Mazaj Service

Mazaj is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

7 of 456
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Satisfaction Score

Aspect Rank

28 of 456
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Mazaj Order Processing

Aug '23Jul '24

Australia

Mazaj remains a consumer favourite, maintaining a consistent 83% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

41 of 456
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Mazaj Staff

Mazaj is struggling to meet customer expectations. Use Realytics to know why

Mazaj Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

163 of 366
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Satisfaction Score

Aspect Rank

95 of 456
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Mazaj Staff Attentiveness

Aug '23Jul '24

Australia

Mazaj is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 100% last year to 79% this year.

Satisfaction Score

79%
21pp

Aspect Rank

210 of 446
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Mazaj Staff Avaliability

Aug '23Jul '24

Australia

Mazaj is still the go-to place for customers, as their Staff Avaliability score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

13 of 178
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Satisfaction Score

Aspect Rank

63 of 456
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