Light Years Brand Profile
Aug '23 — Jul '24
Australia
Light Years has a much lower satisfaction score for its Location compared to its other aspects. However, Light Years has succeeded in its Staff aspect, with a 93% satisfaction score.
Light Years Satisfaction Trend
Feb '24 — Jul '24
Australia
Light Years's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Light Years Food and Drinks
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Light Years Portion Size
Aug '23 — Jul '24
Australia
Light Years is losing some of its appeal, with a concerning 7% decrease in satisfaction for Portion Size dropping from 83% last year to 76% this year.
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Light Years Food Quality
Aug '23 — Jul '24
Australia
Light Years is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 82% last year to 81% this year.
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Light Years Menu Selection
Aug '23 — Jul '24
Australia
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Light Years Dishes
Aug '23 — Jul '24
Australia
Light Years has shown an increase in Dishes, with a jump from 81% last year to an impressive 85% this year.
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Light Years Drinks
Aug '23 — Jul '24
Australia
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Light Years Cuisines
Aug '23 — Jul '24
Australia
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Light Years Location
Light Years is losing its edge, with a noticeable decrease in guest satisfaction in Location aspect, down from 69% last year to 54% this year.
Light Years Parking
Aug '23 — Jul '24
Australia
Light Years remains a consumer favourite, maintaining a consistent 50% satisfaction score in Parking aspect for both this year and last year.
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Light Years Conveniently Situated
Aug '23 — Jul '24
Australia
Light Years is still the go-to place for customers, as their Conveniently Situated score remains high at 67%, consistent with last year's score.
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Light Years Views and Surroundings
Aug '23 — Jul '24
Australia
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Light Years Place
Light Years is facing challenges in evolving its Place aspect, with a 1% decrease in customer satisfaction, dropping from 90% last year to 89% this year.
Light Years Atmosphere and Décor
Aug '23 — Jul '24
Australia
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Light Years Cleanliness and Hygiene
Aug '23 — Jul '24
Australia
Light Years remains a consumer favourite, maintaining a consistent 78% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Light Years Options for different visitors
Aug '23 — Jul '24
Australia
Light Years is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Options for different visitors aspect satisfaction score, dropping from 100% to 90% this year.
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Light Years Child-Friendly Conditions
Aug '23 — Jul '24
Australia
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Light Years Comfort
Aug '23 — Jul '24
Australia
Light Years continues to evolve, with a 3% increase in customer satisfaction of Comfort, climbing from 30% last year to 33% this year.
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Light Years Dining Area
Aug '23 — Jul '24
Australia
Light Years is still the go-to place for customers, as their Dining Area score remains high at 57%, consistent with last year's score.
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Light Years Pricing
Light Years has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 42% last year to an 57% this year.
Light Years Price
Aug '23 — Jul '24
Australia
Light Years continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 36% to 50% this year.
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Light Years Promotions
Aug '23 — Jul '24
Australia
Light Years remains a consumer favourite, maintaining a consistent 85% satisfaction score in Promotions aspect for both this year and last year.
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Light Years Service
Light Years is one of the most promising brand to delight customers. Use Realytics to know more
Light Years Billing and Payment
Aug '23 — Jul '24
Australia
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Light Years Dining Options
Aug '23 — Jul '24
Australia
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Light Years Waiting Time
Aug '23 — Jul '24
Australia
Light Years has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Waiting Time rising from 64% to 72% this year.
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Light Years Order Processing
Aug '23 — Jul '24
Australia
Light Years has shown an increase in Order Processing, with a jump from 65% last year to an impressive 76% this year.
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Light Years Staff
Light Years is one of the most promising brand to delight customers. Use Realytics to know more
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Light Years Staff Friendliness
Aug '23 — Jul '24
Australia
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Light Years Staff Attentiveness
Aug '23 — Jul '24
Australia
Light Years is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Attentiveness dropping from 80% last year to 75% this year.
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Light Years Staff Avaliability
Aug '23 — Jul '24
Australia
Light Years is still the go-to place for customers, as their Staff Avaliability score remains high at 25%, consistent with last year's score.
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Light Years Staff Members
Aug '23 — Jul '24
Australia
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