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Reporting period: Aug '23Jul '24

Lady Of St Kilda Overview

<10 Places
Bar and Pub

Brand Satisfaction

89%
8pp

Country Rank

Australia
485 of 1 594

Category Rank

Bar and Pub
118 of 456

Rating Score

4.6

Sales Power

Sales Index

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Lady Of St Kilda Brand Profile

Aug '23Jul '24

Australia

Lady Of St Kilda has a much lower satisfaction score for its Service compared to its other aspects. However, Lady Of St Kilda has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.

Food and Drinks
89%
8pp
Staff
88%
9pp
Place
87%
9pp
Service
86%
10pp
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Lady Of St Kilda Satisfaction Trend

Feb '24Jul '24

Australia

Lady Of St Kilda's brand satisfaction has increased compared to previous month and now stands at 96%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Lady Of St Kilda Food and Drinks

Lady Of St Kilda is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 97% last year to 89% this year.

Lady Of St Kilda Portion Size

Aug '23Jul '24

Australia

Lady Of St Kilda is struggling to meet customer expectations, with a 25% decrease in satisfaction in Portion Size aspect, falling from 100% last year to 75% this year.

Satisfaction Score

75%
25pp

Aspect Rank

259 of 443
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Lady Of St Kilda Food Quality

Aug '23Jul '24

Australia

Lady Of St Kilda is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 98% last year to 83% this year.

Satisfaction Score

83%
15pp

Aspect Rank

54 of 456
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Lady Of St Kilda Menu Selection

Aug '23Jul '24

Australia

Lady Of St Kilda is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

193 of 455
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Lady Of St Kilda Dishes

Aug '23Jul '24

Australia

Lady Of St Kilda is facing challenges in evolving its Dishes aspect, with a 9% decrease in customer satisfaction, dropping from 91% last year to 82% this year.

Satisfaction Score

82%
9pp

Aspect Rank

129 of 456
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Lady Of St Kilda Drinks

Aug '23Jul '24

Australia

Lady Of St Kilda is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Drinks aspect satisfaction score, dropping from 96% to 87% this year.

Satisfaction Score

87%
9pp

Aspect Rank

262 of 456
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Lady Of St Kilda Cuisines

Aug '23Jul '24

Australia

Lady Of St Kilda is losing some of its appeal, with a concerning 11% decrease in satisfaction for Cuisines dropping from 94% last year to 83% this year.

Satisfaction Score

83%
11pp

Aspect Rank

145 of 182
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Lady Of St Kilda Place

Lady Of St Kilda is struggling to meet customer expectations, with a 9% decrease in satisfaction in Place aspect, falling from 96% last year to 87% this year.

Lady Of St Kilda Atmosphere and Décor

Aug '23Jul '24

Australia

Use Realytics to know more about Lady Of St Kildalink

Satisfaction Score

Aspect Rank

71 of 456
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Lady Of St Kilda Cleanliness and Hygiene

Aug '23Jul '24

Australia

Lady Of St Kilda remains a consumer favourite, maintaining a consistent 67% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

221 of 418
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Lady Of St Kilda Options for different visitors

Aug '23Jul '24

Australia

Lady Of St Kilda is losing its edge, with a noticeable decrease in guest satisfaction in Options for different visitors aspect, down from 100% last year to 67% this year.

Satisfaction Score

67%
33pp

Aspect Rank

426 of 456
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Lady Of St Kilda Comfort

Aug '23Jul '24

Australia

Lady Of St Kilda is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

214 of 445
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Lady Of St Kilda Dining Area

Aug '23Jul '24

Australia

Lady Of St Kilda remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

281 of 437
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Lady Of St Kilda Service

Lady Of St Kilda is facing challenges in evolving its Service aspect, with a 10% decrease in customer satisfaction, dropping from 96% last year to 86% this year.

Lady Of St Kilda Dining Options

Aug '23Jul '24

Australia

Lady Of St Kilda is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

243 of 456
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Lady Of St Kilda Waiting Time

Aug '23Jul '24

Australia

Lady Of St Kilda is facing challenges in maintaining its customer experience, with a noticeable 44% decrease in their Waiting Time aspect satisfaction score, dropping from 69% to 25% this year.

Satisfaction Score

25%
44pp

Aspect Rank

390 of 456
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Lady Of St Kilda Order Processing

Aug '23Jul '24

Australia

Lady Of St Kilda is losing some of its appeal, with a concerning 37% decrease in satisfaction for Order Processing dropping from 100% last year to 63% this year.

Satisfaction Score

63%
38pp

Aspect Rank

158 of 456
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Lady Of St Kilda Staff

Lady Of St Kilda is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 97% last year to 88% this year.

Lady Of St Kilda Staff Competence

Aug '23Jul '24

Australia

Use Realytics to know more about Lady Of St Kildalink

Satisfaction Score

Aspect Rank

74 of 366
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Lady Of St Kilda Staff Friendliness

Aug '23Jul '24

Australia

Lady Of St Kilda is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

247 of 456
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Satisfaction Score

Aspect Rank

99 of 446
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Lady Of St Kilda Staff Members

Aug '23Jul '24

Australia

Lady Of St Kilda is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 96% last year to 75% this year.

Satisfaction Score

75%
21pp

Aspect Rank

249 of 456
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