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Reporting period: Aug '23Jul '24

La Cholita Overview

<10 Places
Restaurant

Brand Satisfaction

74%
2pp

Country Rank

Australia
1 372 of 1 594

Category Rank

Restaurant
724 of 846

Rating Score

3.6

Sales Power

Sales Index

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La Cholita Brand Profile

Aug '23Jul '24

Australia

La Cholita has a much lower satisfaction score for its Pricing compared to its other aspects. However, La Cholita has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks
83%
4pp
Place
71%
4pp
Service
67%
9pp
Staff
66%
14pp
Pricing
33%
10pp
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La Cholita Satisfaction Trend

Feb '24Jul '24

Australia

La Cholita's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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La Cholita Food and Drinks

La Cholita has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 83% this year.

La Cholita Portion Size

Aug '23Jul '24

Australia

La Cholita remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

793 of 838
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La Cholita Food Quality

Aug '23Jul '24

Australia

La Cholita continues to evolve, with a 21% increase in customer satisfaction of Food Quality, climbing from 35% last year to 56% this year.

Satisfaction Score

56%
21pp

Aspect Rank

555 of 846
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La Cholita Menu Selection

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

364 of 845
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La Cholita Dishes

Aug '23Jul '24

Australia

La Cholita has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 77% last year to an 79% this year.

Satisfaction Score

79%
2pp

Aspect Rank

478 of 846
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La Cholita Drinks

Aug '23Jul '24

Australia

La Cholita continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 87% to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

421 of 821
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La Cholita Cuisines

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

497 of 703
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La Cholita Place

La Cholita has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Place rising from 67% to 71% this year.

La Cholita Atmosphere and Décor

Aug '23Jul '24

Australia

La Cholita is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

616 of 845
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La Cholita Restrooms

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

99 of 476
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La Cholita Options for different visitors

Aug '23Jul '24

Australia

La Cholita is still the go-to place for customers, as their Options for different visitors score remains high at 62%, consistent with last year's score.

Satisfaction Score

62%

Aspect Rank

757 of 838
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Satisfaction Score

Aspect Rank

557 of 740
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La Cholita Venue Congestion

Aug '23Jul '24

Australia

La Cholita remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

207 of 686
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La Cholita Dining Area

Aug '23Jul '24

Australia

La Cholita is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

402 of 771
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La Cholita Pricing

La Cholita is losing some of its appeal, with a concerning 10% decrease in satisfaction for Pricing dropping from 43% last year to 33% this year.

La Cholita Price

Aug '23Jul '24

Australia

La Cholita is struggling to meet customer expectations, with a 8% decrease in satisfaction in Price aspect, falling from 41% last year to 33% this year.

Satisfaction Score

33%
8pp

Aspect Rank

725 of 846
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La Cholita Promotions

Aug '23Jul '24

Australia

La Cholita remains a consumer favourite, maintaining a consistent 33% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

501 of 626
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La Cholita Service

La Cholita is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 76% last year to 67% this year.

La Cholita Dining Options

Aug '23Jul '24

Australia

La Cholita is still the go-to place for customers, as their Dining Options score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

744 of 846
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La Cholita Waiting Time

Aug '23Jul '24

Australia

La Cholita remains a consumer favourite, maintaining a consistent 56% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

484 of 842
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La Cholita Order Processing

Aug '23Jul '24

Australia

La Cholita is still the go-to place for customers, as their Order Processing score remains high at 22%, consistent with last year's score.

Satisfaction Score

22%

Aspect Rank

771 of 843
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La Cholita Staff

La Cholita is facing challenges in evolving its Staff aspect, with a 14% decrease in customer satisfaction, dropping from 80% last year to 66% this year.

La Cholita Staff Competence

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

573 of 653
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La Cholita Staff Friendliness

Aug '23Jul '24

Australia

La Cholita is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Staff Friendliness aspect satisfaction score, dropping from 89% to 70% this year.

Satisfaction Score

70%
19pp

Aspect Rank

771 of 846
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La Cholita Staff Attentiveness

Aug '23Jul '24

Australia

La Cholita remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

705 of 800
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La Cholita Staff Avaliability

Aug '23Jul '24

Australia

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Satisfaction Score

Aspect Rank

234 of 280
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La Cholita Staff Members

Aug '23Jul '24

Australia

La Cholita is still the go-to place for customers, as their Staff Members score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

657 of 845
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